Melissa Sace

Provides specialized administrative and operational support for
the client services department of a Strategic Business Unit (SBU)
to support and enhance candidate placement efficiency.
Simultaneously handle the responsibilities of a Client Coordinator
and a Client Services Support Specialist.
Monitor and update the status of active submissions on various
VMS platforms and provide regular updates to US recruiters and
the assigned Senior Client Services Manager.
Review clinician profiles to ensure credentials and documentation
are complete prior to client submission.
Submit clinician profiles to clients via email and VMS.
Maintain accurate clinician records within internal tracking
systems.
Support credentialing and compliance by collecting and uploading
required documentation.
Conduct follow-ups on clinician submissions and provide status
updates to client services teams.
Manage Client Service Managers inboxes and tracked clinician
start dates.
Provide backup coverage and forward urgent communications as
needed.
Assist with reporting, data entry, and general administrative tasks.
Participate in cross-training initiatives to support multiple teams.
Perform additional tasks as assigned by the Senior Client Services
Manager to support team operations.

Review clinician profiles and verify credentials based on client
specific and job qualifications.
Manage the submission process through various Vendor
Management Systems, including position searches, data entry of
sensitive information document uploads, and job-clinician
matching.
Collaborate with US Recruiters and Account Manager via email,
and maintain accurate records in the internal system, including
notes on missing requirements, credentials and status of all VMS
submissions.