IT Manager
Maridive Oil Services
Total years of experience :31 years, 2 Months
As a Project Manager, managed the project for the implemented SAP ERP solution.
Responsible for the overall management of the company’s IT division - plan, direct, coordinate and design IT related projects, and provide administrative direction and support for daily operational activities of the division.
Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems including ERP, websites, PC’s, operating systems, database telephones, software applications & peripherals.
Oversee system development and enhancement as well as integration of new systems within existing systems.
Formulate IT division’s annual business plan and advice management on the appropriate technology and infrastructure to support the company’s strategic and business objectives.
Prepare, manage and monitor the IT budget in line with the overall company budget; monitor IT expenses and identify cost reduction opportunities in technical operations.
Provide the highest business value through effective management of IT resources (people, financial resources, services) to achieve short- term and long-term business goals.
Manage a wide-area network connecting offices to corporate headquarters; oversee the setup of servers and desktop
Education
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Personal Details
workstations. Configure firewalls, domain name services, e-mail,
web, and FTP services.
Develop and implement IT policies and procedures for architecture, security, disaster recovery, business
continuity, standards, purchasing and service provision.
Ensure that the backup systems and disaster recovery system are reliable as well as ensure reliability, availability
and security of IT systems through adequate systems and controls
Consistently monitor and ensure compliance with all information security policy and procedures including
security risk analysis & risk management, security tests, internal audits on IS processes, controls and systems.
CEEM -RAK, RAS Elkhima, UAE (Jan 2015 - Aug 2015) IT Manager
Responsibilities:
Responsible for the deployment, monitoring, maintenance, deployment, upgrade and support of all IT systems in the organization including servers, operating systems, software applications and peripherals.
Maintained and administered computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Installed and configured computer hardware, software, systems, networks, printers and scanners.
Monitored network performance to determine if adjustments need to be made; designed and implemented new
network solutions and/or improved the efficiency of current networks.
Managed overall system and infrastructure availability and developed a resilient infrastructure to reduce failures.
Created and maintained infrastructure necessary for the growth and the upkeep of network operations;
identified and corrected mission critical infrastructure problems at optimal costs and in a timely manner.
Diagnosed and fixed network/system faults, oversaw security of all systems and installed anti-virus protection;
designed, maintained and repaired network servers.
The main role is to support the operation of the IT Department in alignment with the business objectives of the
organization.
Managed a wide-area network connecting offices to corporate headquarters. Oversaw setup of servers
and desktop workstations. Prepared budgets and managed expenses. Configured firewalls, domain
name services, e-mail, Web, and ftp services.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems,
including but not limited to ERP, Websites, PCs, operating systems, databases telephones, software
applications, and peripherals.
• Project manager the implementation and integration of the planned new ERP “AXAPTA” and portal.
• Collaborate with analysts, designers, and system owners in the testing of ERP software programs and
applications.
• Ensure that any ERP integration into company systems meets functional requirements, system compliance, and
interface specifications.
• Perform daily monitoring and troubleshooting of the ERP system; install and configure patches and upgrades as
required.
• Prepare and deliver activity and progress reports for presentation to the executive management team.
• Provide direction for the application team in support of ERP operations.
• Communicate regularly with executive management and all users of information services and systems.
• Manage and develop end-users, including, training, evaluation, guidance, discipline.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to
end-users.
• Ensure the creation and maintenance of all written documentation, including system and user manuals, license
agreements, and documentation of modifications and upgrades.
• Oversee provision of IT Support to all employees in all offices.
• Keep current with the latest technologies and determine what new technology solutions and implementations will
meet business and system requirements.
• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster
recovery, Business Continuity, standards, purchasing, and service provision.
• Negotiate and administer supplier contracts and service agreements.
•Implemented wide-area network to increase availability of field data at corporate headquarters and
improve communications with field technicians.
• Researched, negotiated, and instituted standard server configuration for remote sites, achieving
Maximum savings while establishing a corporate-wide server standard.
• Performed security checks of servers and networks to verify adequate virus protection and
compliance with corporate procedures.
• Deployed new systems application that provided W eb-based monitoring of all telecommunications
activities.
• Established technical infrastructure requirements, voice over IP, hardware/software applications
server applications, SQL database.
Security Managing:
Developing, maintaining monitoring compliance of all information security policy and procedures.
As an Information Security Manager I perform the following;
security risk analysis and risk management,
perform security tests
manage internal audits on information security processes, controls and systems.
Take responsibility for developing and maintaining the organization's project disaster recovery and
business continuity plans for information systems and monitors changes in legislation and accreditation
standards that affect information security.
Managed a wide-area network connecting offices to corporate headquarters. Oversaw setup of servers
and desktop workstations. Prepared budgets and managed expenses. Configured firewalls, domain
name services, e-mail, Web, and ftp services.
Implemented wide-area network to increase availability of field data at corporate headquarters and
improve communications with field technicians.
Researched, negotiated, and instituted standard server configuration for remote sites, achieving
Maximum savings while establishing a corporate-wide server standard.
Performed security checks of servers and networks to verify adequate virus protection and
compliance with corporate procedures.
Deployed new systems application that provided Web-based monitoring of all telecommunications activities.
Established technical infrastructure requirements, voice over IP, hardware/software applications server applications, SQL database.
Managed local area network, servers, and communications connections to remote locations. Installed network routers, and repeaters. Configured network servers and apply standard network server procedures, including virus protection and other security measures.
Established technical infrastructure requirements, including hardware/software applications, server applications, Novell 4/5 operating system.
Directed electrician to install network cabling to industry standards during renovation project.