Butler
St. Regis Hotel
Total des années d'expérience :15 years, 11 Mois
Uphold a full & comprehensive knowledge of the products and services available in the hotel and the local area. Carries out check in and check out that provides the best presentation of the suite and rooms, Offering Butler Signature Service and delivering bespoke service. Act on behalf of the guest for all bookings and confirmation, prepare itinerary, preferences, attends guest request and inquiries in timely manner and promotes loyalty program, Escorts guest within the hotel for show around of venues and facilities. Communicate and constantly provides feedback with the management team.