MEDICAL RECEPTIONIST
LIFELINE RECRUITMENT
Total years of experience :8 years, 3 Months
• Consistently provided a professional, friendly, and helpful service to patients, ensuring a high standard of care in line with Moorfields Eye Hospital values
• Managed patient appointments, inquiries, and medical records using EMIS Web, Heydoc, and System One
• Demonstrated proactive safety measures by addressing potential hazards and escalating concerns to appropriate authorities
• Maintained a calm and confident demeanor while handling challenging situations, contributing to a positive patient experience
• Exhibited flexibility and adaptability by identifying areas for improvement and working cooperatively with colleagues to enhance services