Key Account Manager
Himatrix Middle East FZCO
Total years of experience :8 years, 0 Months
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Ensuring that all sales administration and customer service activities run smoothly.
• Providing overall guidance to newly-recruited Sales Representatives.
• Maintaining accurate records of the total number of sales made, potential and existing
customers, as well as sales employee performance evaluations.
• Assisting newly-recruited or less experienced Sales Representatives in answering
technical questions posed by customers.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors' products, pricing, and market success to
gain insight into customer preferences and interests.
The Master of International Business (MIB) is a master's degree designed to develop the capabilities and resources of managers in the global economy. It is ideal for those seeking to establish or accelerate a career in international business.
The Bachelor of Business Administration (BBA) is a bachelor's degree in commerce and business administration. In all Indian universities, the degree is conferred after three years of full-time study in one or more areas of business concentrations.
The Commerce subject is designed to provide a student with a wide range of managerial skills while at the same time, builds competence in a particular area of business studies