Mena Ismail, PA Regional Director of Finance

Mena Ismail

PA Regional Director of Finance

Starwood (M) International Inc

Location
United Arab Emirates
Education
Diploma, Professional Certificate of Management
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

PA Regional Director of Finance at Starwood (M) International Inc
  • United Arab Emirates - Dubai
  • My current job since May 2015

Department Support and Liaison between managed properties & the Regional office financial teams.
Achievements: Executed department filling system, department follow up tracking system, Company tools manuals, job description to my position, Fulfilled all needed procedures of RDOF handover for a smooth leave-taking
Reported To Regional Director of Finance - Middle East

Administraion & HR Consultant at LEAP
  • Egypt - Cairo
  • August 2014 to February 2015

Awareness: Implementing Administration and Human Resources System from scratch, Office Manager, Marketing Assistant, Designers Assistant, Operations (Production) Assistant, three owners Assistant
Achievements: Hiring & Exit Employee system, Handbook, HR & Administration Forms, Company assets and production inventory System, Employment Fair events registers and processes, Recruitment Agreements, Employees social insurance, Employee hiring documents, Salaries Bank Transfers, Office Operations system, Company database (operations, clients & facilities) log, Projects & Events (Employment Fair - Branding plastic Surgery - China Trusted Suppliers survey), Electronic & Hard filling system, Office services & Messengers & cleanliness system, Call Central system
Reported To Three owners, Supervising 5 Office Men (Catering & Messengers

Associate Consultant at Prodigy (Recruitment & Staffing)
  • Egypt - Cairo
  • July 2013 to August 2014

tasking awareness: Performing all Personal assistant roles. Maintain translation Arabic/English and working on the company’s web structure and updates, following up HR training classifications and career paths required.
Achievements: Intranet data structure and updates for the Projects Department, Tracking all Projects team career paths required.
Reported To Technical Assistant

Personal Assistant Legal Director at Pepsi Cola Egyp
  • Egypt - Cairo
  • April 2011 to August 2011

Executive multi-tasking awareness: Performing all Personal assistant roles with no hand over or based system. Initiated a filling system for the department. Set and updated a tracing system to all departments Contracts Flow for both Pepsi and Chipsy for the year 2011. Acted as a liaison between the accounting department and all legal sections in both Pepsi and Chipsy to adjust the quarterly forecast and abide all invoices to the assigned account. Managed travel arrangements, Team accounting settlements (Medical, travel etc…), director’s given training agenda (track & trace all NEA invitees attendance) and all other department administration tasks needed (courier, payments and dues track & trace)
Achievements: Set the department to updated system.
Reported To NEA BU Legal Counsel Director

Personal Assistant at PepsiCo International
  • Egypt - Cairo
  • March 2011 to April 2011

Executive multi-tasking awareness: Performing all travel, Visa & Hotel arrangements. Manage all accounting settlements for the Innovation Department. Looking over the director’s agenda his office administration requirements
Reported to MEA Innovation Director

Executive Assistant at Actis Africa Ltd
  • Egypt - Cairo
  • September 2010 to February 2011

Executive multi-tasking awareness: Switchboard coordinator, manage leaves’ balance, overtime, drivers’ schedules, and expense claims, filling & database, Follow up electronic bank transfers for suppliers, Initiate an invoice register trace, liaison providing support for daily office maintenance, support & assist the office accounting (withholding tax calculations, auditing, payments, medical, local and foreign conferences reimbursements), arrange meetings, video and audio conference calls, update calendars, handle visa, passports renewals, bookings (Air & Hotels), correspondences
Achievements: Built an administration, filling system researching & assembling data found, Database 1000 Business Cards hand typing, Initiated all forms and Registers that is necessary for the daily work flow, Collected and saved electronically all administrative and legal information needed for the office.
Reported To office manager, investment team (3 directors) and the Partner who is the MD.

Personal Assistant at Cameron Egypt (Petroleum Services)
  • February 2010 to April 2010

Leave Replacement)

Executive multi-tasking awareness: Performing all Personal assistant roles
Achievements: Achieved all tasks and role requirements
Reported To GM & Project Engineer

Personal Assistant MD & CFO - Administration consultant at L’Oreal Egypt LLC
  • Egypt - Cairo
  • June 2009 to January 2010

awareness: Created administration system, worked as a reception & secretary to all departments, administrative assistant and purchasing. Manage update to GM yearly agenda, Arrange touristic tours for foreigners, Manage travel arrangements, spread sheets for revision, Word processing to all memos and correspondences, Manage & update calendar electronically daily, Petty Cash handling, filling control.
Achievements: Erect company data base & filling (references & alphabetical), initiated inventories for the company assets, held market check ride & contracted with medical & car insurance, travel agency, hotels, office stationery supplies, events and conferences,
Reported To MD (Lebanese) & CFO (Egyptian). Supervising the driver and the office employee

Personal Assistant GM at Amana Contracting & Steel Building
  • United Arab Emirates - Dubai
  • June 2008 to December 2008

Assistant awareness: Manage travel & hotels, Control paper flow for revision & approval, screen calls for briefing, present findings into subjects dealt with, Stand in for the manager and delegate work to others in their absence, prepare daily agenda, control interruptions, check mail for the GM (reply and summarize for his personal reply), Manage the office petty cash and employees expense sheets.
Achievements: Gulf experience, dealing with cultural diversity, erect hard and soft archiving,
Reported To the GM (Palestinian). Supervising the driver (Hindi), two office boys (Pakistani) reception secretary (Philippine) and PRO- (Emirate

Executive Assistant at Global Peering Exchange ltd
  • Egypt - Cairo
  • January 2006 to May 2008

Responsible for correspondences, receiving visitors, switchboard covering, management heavy calendar, Hard and E-archive, database, in & out courier, translation typing approx. 50 w/pm., (PA/ Executive) Arrange travels, hotels, transportation scheduling, apartments’ & cars’ rental for foreign visitors, Petty cash, expense claims, arrange events, (Purchasing) conduct market research for consideration of executives to all company assets & apartments’ processing, Control contracts and follow up all office services needed baring cost reduction and service quality, (HR) Monitor employees’ attendance, hiring documents, medical insurance, labor law and liaise with our legal consultants, , support staff in assigned projects (telesales) explain our services, catching interest & setting appointments & marketing events coordination, (accounting) Follow up all due payments for/to the company & checks handover.
Achievements: Experience of working effectively with a wide range of staff, confidentiality. Received my Professional certificate of management and excelled it, Trained new hired, electronically archived all company documents filled on external hard disks, Archived all company contact database, Contracted service deals that is compatible pushing suppliers to the best outcome with least cost margins
Reported To Office Manager (Kuwaiti/Egyptian), Managing Director (Irish), Supervised the driver and the office employee (Office Boy).

Administrative Assistant at FedEx) Egypt Express (Air Freight)
  • January 2005 to December 2005

General Administration awareness: classify office filling, take minutes, Manage repairs of office equipments, and Initiate monthly reports for Customs achievements. Track & collect shipments charges & deposit to accountants, Liaise with HR department conveying all customs leaves balance, overtime calculations, attendance monitor, CVs screening & applicants filtering, skill descriptions needed, salaries & bonus upgrades. Follow up needed clearance documents with clients & accelerate work flow, Receive & reply clients’ problems & complaints
Achievements: Ability to work as part of a close knit team, multi-tasking efficiency. Submitted a Feasibility Study about Fax Right System that increased company revenue by EGP 45, 000/ month.
Reported To Customs manager and supervisor. Assisting 10 customs trace agents & 7 airport team, Supervises driver and messenger (All Egyptians

Administrative Assistant at Randy Smith (Petroleum Training Solutions)
  • January 2003 to June 2004

General Administration awareness: Dealing with Petroleum Services and Rigs Engineering trainings, I managed all secretarial tasks; training calendars log and breaks arrangements for the daily trainees. Arranged and scheduled classrooms, equipment, and instructional materials for Division of Extended Learning classes
Achievements: Filling System, Database, Electronic Correspondences Management
Reported To Office Manager

Administrative Assistant at Le Royal Meridien Tower (Hotel)
  • Egypt - Cairo
  • January 2001 to December 2002

Secretarial proficiency knowledge: telephone protocol, Fax control, sorted photocopying functions, translation (English & Arabic), touch - typing 10 w/m. Finance Associate using micros software and petty cash control.
Achievements: Stress management, promptitude, multi-tasking efficiency, customer satisfaction evaluation and office employee safety. Nominated for VIP events, trainer & supervisor for the new comers and a representative to key accounts.
Reported To rooms’

Flight Attendant at Lotus Air (Charter Air Lines)
  • Egypt - Cairo
  • January 1999 to January 2001

Airbus 320)

Training received: First aid, safety & emergency handling, fitness, Service protocol, hygiene and dress code etiquette.
Achievements: Foreign hosting, time management, team work, literal to commands, perception power, stress command, promptitude, accountability, patience. Always up to high standards of performance on full board long flights.
Reported to Captains, Cabin Chiefs on board & flight attendants’ Director (Kuwaiti/Egyptians). Responsible for 180 Foreign Pax and the cockpit crew (Safety, Health & Service).

Education

Diploma, Professional Certificate of Management
  • at American University in Cairo
  • July 2007
Bachelor's degree, English
  • at Ain Shams University
  • June 1999

.

High school or equivalent, English Language
  • at High School through secondary: Ramses College for Girls
  • January 1995

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Specialties & Skills

Management
Multitasking
Leadership
Cost Reduction Analysis
Implementing Processes
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FILE MANAGEMENT
FINANCE
GESTIÓN
HUMAN RESOURCES
MICROSOFT OFFICE
MULTI-TASKING
OFFICE MANAGEMENT
TRANSLATION

Languages

Arabic
Expert
English
Expert
Hindi
Expert