Menna  Ismail , Performance Management Specialist and Employee Experience

Menna Ismail

Performance Management Specialist and Employee Experience

Sutherland Global Services - Egypt

Location
United Arab Emirates
Education
Bachelor's degree, English Studies
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Performance Management Specialist and Employee Experience at Sutherland Global Services - Egypt
  • Egypt - Cairo
  • My current job since November 2021

Successfully maintained accurate talent management/performance review HR systems for 300+ employees across Sutherland Cairo and Alex offices resulting in streamlined processes and improved data accuracy.
Implemented a probation management system for all new hires, ensuring adherence to company policies and enhancing the onboarding experience.
Developed and monitored performance reviews for consultants and support functions, resulting in increased employee engagement and productivity.
Introduced a mentor-mentee master sheet to support professional development initiatives, fostering a culture of learning and growth within the organization.
Provided exceptional Talent Management administration support, including data management, reporting, and process improvement, contributing to the overall efficiency of the HR department.
Implemented an employee experience module for onboarding 0 to 90 new hires, the first of its kind in Egypt, resulting in a seamless and engaging onboarding process for employees and increased satisfaction.

Talent Acquisition Specialist at Lexzur
  • United Arab Emirates - Dubai
  • April 2020 to October 2021

As a Talent Acquisition Specialist at Lexzur, I sourced top-tier candidates, streamlined hiring processes, and fostered strong partnerships with hiring managers. My efforts contributed to company growth through efficient recruitment strategies and improved retention rates.
Led full-cycle recruitment processes, from sourcing and screening candidates to negotiating offers and onboarding, resulting in the successful hiring of top talent for key positions.
Developed and implemented innovative recruitment strategies, utilizing digital marketing techniques and social media platforms to attract a diverse pool of candidates.
Established strong relationships with hiring managers, understanding their staffing needs and providing tailored talent solutions, resulting in a high retention rate of new hires.

Talent Acquisition Specialist at Attar Travel
  • Saudi Arabia - Riyadh
  • November 2017 to February 2020

Coordinated recruitment and onboarding processes, ensuring a seamless experience for new hires and contributing to a positive employer brand reputation.
Led full-cycle recruitment processes, from sourcing and screening candidates to negotiating offers and onboarding, resulting in the successful hiring of top talent for key positions.
Managed employee relations, addressing concerns and resolving conflicts effectively, resulting in improved employee morale and retention.
Assisted in the development and implementation of HR policies and procedures to enhance organizational effectiveness and compliance with labor regulations.
Conducted training sessions on various HR topics, including performance management and employee development, resulting in upskilled and motivated teams.

Education

Bachelor's degree, English Studies
  • at Ain Shams University
  • May 2015

Specialties & Skills

Performance Management
Employee Branding
Marketing
Recruitment
Talent Acquisition
Planning
Onboarding
Communication
Talent Sourcing
Technical Writing
Strategic Planning
Problem Solving
Employer Branding
Negotiation
Digital Marketing
Performance Management
Marketing
Sourcing
Recruitment Operations

Languages

Arabic
Native Speaker
English
Native Speaker
German
Intermediate
French
Intermediate

Training and Certifications

The First Steps in Negotiating (Certificate)
Date Attended:
January 2023
Developing a Mindset of Growth and Learning (Certificate)
Date Attended:
January 2024
Professional in Human Resources: Business Environment (Certificate)
Date Attended:
November 2023
Professional in Human Resources: Business Planning (Certificate)
Date Attended:
January 2023