Menna Tallah Salah Eldin Mahmoud Shaaban

Head of Procurement and Accounts Payable at HSBC Bank Egypt

• Egypt - Cairo
• My current job since January 2011

Procurement, Accounts Payable and spend analysis
• Formulate procurement strategy and manage suppliers to meet cost, delivery performance, and quality objectives
• Create and analyze spend and cost reports
• Control local and global procurement for corporate requirement, including Vendor development & negotiations
• Direct and control inquiry process, evaluation of quotes, and ordering process including imports
• Perform regular performance review with suppliers to drive continuous improvements
• Create monthly performance reviews and reports focusing on overall sourcing requirements
• Ensure commercial, legal and contractual compliance in all the procurement transactions
• Train team on effective procurement processes and strategy
• Monitor and review procurement cost, identify areas of cost improvement, and formulate & implement cost reduction initiatives
• Establish purchasing policy and process, departmental work flow, objectives and performance of procurement division
• Develop and implement procurement strategy in consistent with project/operations schedules and lead time.,
• Lead supplier/subcontractor identification/qualification/evaluation/rating and maintain a list of dependable vendors
• Critically analyze major purchases at all the stages to ensure best performance in cost, quality, delivery and other terms
• Perform payments to suppliers and generates regular spend reports
• Nurture and enhanced the relationship with key suppliers, resolve product & service issues, and build mutual trust
• Review payment certificates and ensure status of order execution and compliance with agreed the terms and conditions

Operations Manager and production analyst at HSBC Bank Egypt

• Egypt
• July 2006 to January 2011

Operations and production analysis
• Establish group and individual accountabilities and departmental KPIs across assigned departments
• Create and analyse production reports
• Implement policies, procedures and management systems and ensure full participation of employees in change
• Ensure the attainment of business objectives while delivering standards exceeding customer expectations
• Encourage employees participation in decision making and value their inputs, creating a sense of belongingness
• Initiate and manage efforts to enhance all round performance of the business, and strengthen employee relations
• Develop and maintain high level contacts with clients and the external business environment
• Identify opportunities for improvement in operations, and implement initiatives
• Set operation performance goals tailored for each department and ensures adherence to those goals
• Identify, recommend and approve continuous improvement programs to improve and/or sustain all round performance levels
• Ensure standards and procedures are established in each area, as well as application of current legislation
• Ensure guidance and counselling is available to staff, with a clear objective of career development
• Ensure compliance to local and global regulatory requirements while at the same time following external audit observations
• Manage the entire core banking operational processes including payroll process, inward and outward payment, cheque collections process, automated clearing house systems, SWIFT process and investigations
• Handle “Customer Due diligence Process”, which is essential for understanding the risk profile of each customer
• Maintain a robust control environment by identifying deficiencies in the process and rectifying it in a timely manner

Payments services Representative at HSBC Bank Egypt

• Egypt
• July 2002 to July 2006

Banking Operations Representative at HSBC Bank Egypt

• Egypt
• July 2001 to July 2002

Customer service representative at HSBC Bank Egypt

• Egypt
• April 2000 to July 2001

• to

Reducing the organization spend generated by vendors and increasing the savings, beside the successful reduction of the vendors data base which lead to better ability to monitor and manage our vendors

Analyses: Creating a numbers of reports and analyzing spend data and patterns to be able to better understand and quantify our vendors and highlight saving opportunities, which led to a number of realized savings

Projects handling: Handled successfully a number of projects within the organization(one of them was the Automated clearing house system mandated by CBE) from initiation, testing, soft launch till going live and all those projects led to a streamlining of processes, and saving of time .


To:Arab African International Bank