Entrepreneur
self employed
Total years of experience :5 years, 4 Months
Researching, analyzing and procuring high demand mobile electronic products in the international market to be sold in other markets across the world via online auctions or direct to consumers.
Respond to messages, emails and telephone calls from potential customers to inform them of product availability, features and ultimately price negotiation.
Utilize interpersonal and communication skills while providing exceptional customer service and engaging with customers with tailored advise and recommendations.
Create promotions and ads to place online highlighting key product features, condition and special pricing to catch the attention of potential customers.
Achieved a turnover of more than USD 30000 with a GM of ~25% mostly via Ecommerce platforms and local classifieds.
•Gathering data and generating weekly and daily reports to support higher management based on the workflow status of credit card applications bank-wide
•Responsible for verifying relevant paperwork in order to issue vendors and/or supplier payments via different payment methods as applicable.
•Verifying and performing spot checks on internal documents before passing it on to external auditors. In-charge of handling the credit card application workflow system and also performing various reconciliation checks against the paperwork supplied (both electronic and manual).
•Dealing with customer early settlements (both partial and full) after thoroughly checking relevant forms and clearing payments on the system after due diligence.
•Responsible for supervising the team that handles scans of historic and new paper documents into the system as and when required by any department in the larger banking organization.
•Experienced in set up of automatic standing order batch payments by verifying and structuring the required data in the appropriate format for batch processing.
2015
•Played a major role in a bank wide project with involved facilitating easy accessibility of customers’ financial documentation being made available to various members of staff across different banking systems.
•Maintained and organized an effective workflow system to keep track of important documents. Providing management with end of day reports to show status of financial documents received and unreceived.
•Received various rewards and letters of recognition for hard work, special efforts and great performance - this later led to my promotion to the role of Officer.
courses: Oracle Database Workshop, 2012 NIIT, India PPL - Private Pilot’s License, 2012
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