Hannah Joseph, Account Relationship Manager

Hannah Joseph

Account Relationship Manager

Bankly MFB

Location
Nigeria - Lagos
Education
Higher diploma, Mass Communication
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Account Relationship Manager at Bankly MFB
  • Nigeria
  • July 2022 to June 2024

*Build and maintain good relationship with new and existing clients

*Client onboarding and acquisition

*Handle customers enquiries through calls and emails

*Introduce client to new products and services

*Educating customers on product features

*Providing accurate brand information to clients

*Conduct KYC registration and account upgrades

*Documenting feedbacks and complaints

*Establishing new concepts that align with organizational goals

Education

Higher diploma, Mass Communication
  • at Lagos State Polytechnic
  • November 2023

Specialties & Skills

Sale Negotiation
Onboarding
Marketing
B2B Sales
Relationship Building
CRM tools
Microsoft office tools
Interpersonal Communication
Sales & Marketing
Negotiation
Customer Advocacy
Written and verbal communication
Account Management
Strategic thinking

Languages

English
Expert

Hobbies

  • Reading, Travel