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mercy Lukuni

Customer Service Representative ·Mall of Qatar

Qatar

Diploma, Hospitality Management

Work experience

Total years of experience: 9 years, 10 months

Customer Service Representative

September 2016 - Present

Mall of Qatar

Doha, Qatar

September 2016 - Present

Handling incoming and outgoing calls .
Issuing of gift cards
Greeting and giving guests information about the mall
Checking up on retailers if they have any problems regarding the facility.

Company industry:: Facilities & Property Management
Job role:: Customer Service and Call Center

Education

Coast College Of Commerce

October 2010

Diploma, Hospitality Management

Kenya

Skills

Communication. Ability to Work Under Pressure. Decision Making. Time Management. Self-motivation. Co

Intermediate