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EDono Mercy, Hotel Receptionist

EDono Mercy

Hotel Receptionist·[MINI COQUET],

Cameroon

High school or equivalent, Applied Mathematics

Work experience

Total years of experience: 6 years, 5 months

Hotel Receptionist

January 2025 - Present

[MINI COQUET],

Buea, Cameroon •Remote

January 2025 - Present

• Welcome guests and manage check-in and check-out procedures, ensuring a
smooth and professional experience.
• Handle reservations, telephone and email enquiries, and guest requests with
courtesy and efficiency.
• Process payments and maintain accurate records of bookings and guest
information.
• Liaise with housekeeping and other departments to resolve issues and maintain
guest satisfaction.
Company industry:
Entertainment
Job role:
Customer Service and Call Center

cleaners

January 2023 - Present

brasserie

Buea, Cameroon

I found this job using Bayt.com

January 2023 - Present

I am responsible for any cleaning the company and keeping it clean up every time, and putting things together and in order as well for doing this I was enjoying my hard and good work well done in the company and I ended up to 800 USD per month
Company industry:
Administration Support Services
Job role:
Marketing and PR

Housekeeper / Domestic Worker2020

January 2020 - Present

Private Residence,

Beirut, Lebanon •Remote

January 2020 - Present

• Provided complete housekeeping services for a private household, including
cleaning, laundry, and support with meal preparation.
• Managed household supplies and errands independently and responsibly.
• Adapted quickly to a new country, language, and culture, demonstrating flexibility
and a strong work ethic.
Company industry:
Hospitality & Accomodation

Housekeeper / Domestic Worker2023

January 2025 - January 2026

Private

Manama, Bahrain •Hybrid

January 2025 - January 2026

• Managed the full day-to-day upkeep of a private household, including cleaning,
laundry, and general organization.
• Maintained consistently high standards of cleanliness, hygiene, and order.
• Built a trusted, long-term working relationship with the employer through reliability
and discretion.
Company industry:
Primary, Prep, & Secondary School

Education

g.h.s

November 2014

November 2014

High school or equivalent, Applied Mathematics

Cameroon

GPA (rating): Good

GPA (rating): Good

Skills

CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
JUDICIAL DISCRETION
Intermediate
JUDICIAL DISCRETION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TRUSTWORTHINESS
Intermediate
TRUSTWORTHINESS
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate

Languages

English

Beginner

French

Beginner

Training and Certifications

Training
deco
O.I.C
Jan 2010

Hobbies and interests

I like when the environment is clean and organized

I love cleaning and managing the house and companies, so cleaning and management is my hobby