Merhan Backry, Sales Manager

Merhan Backry

Sales Manager

ACE Life Insurance - Egypt

Location
Egypt - Cairo
Education
Higher diploma, Tax
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Sales Manager at ACE Life Insurance - Egypt
  • Egypt - Cairo
  • March 2016 to September 2016

-Recruitment
-Field support with all agents to be sure to achieve their goals.
- Develops a business plan.;
- Responsible for the performance and development team members set professional goals;
- Conducts one-on-one review with all team members to build more effective
communications, to understand training, Development needs.
- Improve the Executive's (sales, activity, motivation, loyalty).;
- Handling communication with all clients to answer relevant inquiries.;
- Handling & overcoming any occurred business problem.;
- Finalizing any business requirements (Medical booking, Offer's latter, missing information).;
- Field support with team members to improve my team leaders in supporting their team.;
- Enhance productivity requires by hiring the right people for the right roles.;
- Leading consists of 10 agents

Independent Life Insurance Adviser at Freelancer
  • Egypt - Cairo
  • November 2014 to December 2015
Recruiter at Freelancer
  • Egypt - Cairo
  • April 2014 to December 2015

Job Posting, CV screening, Interviewing, Second Interview Schedule.

Team Leader at Tokio Marine - Egypt
  • Egypt - Cairo
  • April 2015 to October 2015
Financial Consultant at ACE Life
  • Egypt - Cairo
  • March 2011 to February 2014

responsibilities:
-Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. -Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. -Calculate premiums and establish payment method. -Customize insurance programs to suit individual customers, often covering a variety of risks. -Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. -Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. -Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. -Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. -Confer with clients to obtain and provide information when claims are made on a policy. -Perform administrative tasks, such as maintaining records and handling policy renewals.
- Start to Recruitment's sales agent from August 2012 till February 2014, was responsibility about: Job Posting, CV screening, Interviewing, Second Interview Schedule.

Administration \ Executive secretary at Arab Foundation for Science and Culture
  • Other
  • December 2010 to January 2011

responsibilities:
1.Answering Phones and Scheduling Appointments. 2.Preparing and Sending Correspondence. 3.Preparing reports and documents. 4.Organizing and Running the Office. 5.Receptionists.

Call Center Agent at Etisal International
  • Egypt - Cairo
  • September 2010 to November 2010

responsibilities:
- Respond to customer inquiries. - Generate customer interest in the services or products offered by the company. - Provide personalized customer service by responding to the needs of the customers. - Ensure feedback from the customer to further improve the customer services. - Manage and update customer databases with the status of each customer. - Coordinate with the dispatch team to send products or provide services on time to customers. - Provide customers with brochures and information packages on products or services. -Build customer loyalty by follow-up of customer calls. - Evaluate problems of the customers and provide logical lasting solutions. -Manage filing, mailing, correspondence and other management tasks.

Marketing Assistant at Wood Face - Egypt
  • Egypt - Cairo
  • August 2009 to June 2010

responsibilities:
- Focus on the Customer. - Monitor the Competition. - Own the Brand. - Find & Direct Outside Vendors. - Create New Ideas. - Communicate Internally. - Manage a Budget. - Set the Strategy, Plan the Attack, and Execute.

Education

Higher diploma, Tax
  • at Suez Canal Universty
  • May 2009
Bachelor's degree, Accounting
  • at Faculty of Commerce
  • May 2005

Specialties & Skills

Administration
Marketing
leadership
Coaching
Customer Service
Commerce
Communication Skills
Teamwork
Recruiting
Customer Service
Organizer
Negotiation
Solve Problem
Computer Skills
Team Building

Languages

Arabic
Native Speaker
English
Intermediate
French
Beginner
Spanish
Beginner

Training and Certifications

Human Resources Professional Diploma (Training)
Training Institute:
American Acadmy
Date Attended:
November 2013
Markting (Training)
Training Institute:
Chamber of Commerce
Date Attended:
October 2003

Hobbies

  • Reading