Beauty Expert
Habchi & Chalhoub
Total years of experience :24 years, 8 Months
• Helping customers to find the products that meet their needs and sell as many products as possible.
• Involve suggesting products, explaining how products work, demonstrating how to use products, performing makeovers.
• Operating the cash register.
• Selling our own line of cosmetics and skin care.
• Meet sales goals while offering personalized customer service and maintaining long-lasting relationship with the customer.
• Build customer relations through follow-up calls and mailings, recruit new customers.
• Order new products.
• Manage inventory, stock shelves, clean floors, and organize sales areas.
• Assist shoppers locate the products and goods they desire
• Perform cash processing and card payments
• Stock shelves with goods
• Answer queries from shoppers
• Guide and give advice to customers on product selection
• Deal with customer refunds
• Keep the store clean and tidy; this includes mopping and hovering
• Work within established guidelines with brands
• Attach price tags to merchandise
• Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit card etc.
• Receive and store stock.
• Selecting new products and reviewing the old
• Ensuring the products are delivered on time
• Helping to interpret reports and predicting future sales
• Pitching ideas to senior management
• Stock control
• Promoting products
• Reacting to any changes in customer demand
• Getting feedback from customers
Welcomes customers by greeting them; offering them assistance.
•Directs customers by escorting them to racks and counters; suggesting items.
•Advises customers by providing information on products.
•Helps customer make selections by building customer confidence; offering suggestions and opinions.
•Documents sale by creating or updating customer profile records.
•Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
•Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
•Contributes to team effort by accomplishing related results as needed.
Set and achieve personal sales goals while supporting the goals of the team
•Greet customers in a timely professional and engaging manner
•Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
•Provide honest and confident feedback to customers regarding products
•Build lasting relationships with customers by contacting them to follow up on purchases suggest new products and invite them to upcoming events
• Consistently seek trend and product knowledge to act as an expert for customers
• Perform daily department maintenance tasks including stock work re-merchandising display price markdowns merchandise transfers and light cleaning.