ميرلي  ديلا كروز, Archive clerk

ميرلي ديلا كروز

Archive clerk

Mai abdulrahamn nasib advocates

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Bseed
الخبرات
8 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 0 أشهر

Archive clerk في Mai abdulrahamn nasib advocates
  • الإمارات العربية المتحدة
  • أكتوبر 2017 إلى أكتوبر 2018

Greeting to the client who comes in the office.
Office management.
Updating some files.
answering phone call in good and systematic ways.
organizing the office etc.

sales associate في Al safeer group of company
  • الإمارات العربية المتحدة - الشارقة
  • سبتمبر 2016 إلى أكتوبر 2017

greet and meet the client inquiries in a good manner.
upgrading sales.
displayed some items.
organizing shelf.

Sales Associate في LARY AND THOMAS PERFUMES TR.LLC
  • الإمارات العربية المتحدة
  • مارس 2014 إلى مارس 2016

Provide good care to clients.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Sales and marketing Assistant
  • ديسمبر 2013 إلى يناير 2013

Correspondence on the base of urgency, priority, confidentiality or routing to facilitate quick and efficient service to the concerned.
Act as a representative with external parties on matter relating to the staff and products.
Coordinate with the field staff of collection department for better results.
Arranging promotional events
Assessing the results of a marketing campaign
Communicating with clients
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

KUWAIT OWWA DOLE - Kuwait

Assistant
  • يونيو 2012 إلى سبتمبر 2012

Screening phone calls and dealing with enquiries where appropriate
Making appointments and planning their manager’s diary
Organising and attending meetings; sometimes taking minutes and ensuring their manager is well-prepared for meetings
Replying to emails, faxes and post
Booking travel arrangements and accommodation when necessary
Assisting with projects their manager might be working on by researching or writing reports

Account Supervisor في ALLIANCE HEALTH PROTECTION - Philippines
  • نوفمبر 2009 إلى ديسمبر 2010

Bid Preparation
Product demonstrations and other Pre-Sales work
Responsible for account management of existing clients
Responsible for developing team of five account executives to manage accounts in the Philippines.
Report writing on sales and marketing activities as well as sales forecasting
Office Management

Sales Executive في Ever Billena SM Department Store
  • الفلبين
  • أكتوبر 2008 إلى نوفمبر 2009

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Contributes to team effort by accomplishing related results as needed.

Sales Executive في Cardlinks Teleconn - Philippines
  • الفلبين
  • أغسطس 2007 إلى أكتوبر 2008

Presentation of products to customers
Following up on leads by telephone
Creation of sales pipeline
Upstream reporting on a daily weekly and monthly basis
Interviewing future team members
Planning marketing activities
Product demonstration

الخلفية التعليمية

بكالوريوس, Bseed
  • في Philippine Normal University
  • مارس 2002

3rd year undergraduate, 72 units pass

الثانوية العامة أو ما يعادلها, Secondary school
  • في MALABON NATIONAL HIGH SCHOOL
  • مارس 1997

Graduate

Specialties & Skills

ADMINISTRATION
COMPETITIVE
CUSTOMER RELATIONS
INVENTORY MANAGEMENT
MARKETING
OFFICE MANAGEMENT
ORGANIZATIONAL SKILLS
TELEPHONE SKILLS

اللغات

العربية
متوسط
الانجليزية
متمرّس
التاغلوج
اللغة الأم

التدريب و الشهادات

Call Center Agent (تدريب)
معهد التدريب:
Call Center Academy
تاريخ الدورة:
June 2007
المدة:
80 ساعة