Merna Abdel-malak, Customer Service Pharmacist

Merna Abdel-malak

Customer Service Pharmacist

112Health

Location
Kuwait - Al Ahmadi
Education
Bachelor's degree, Pharmacy and Biotechnology
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Customer Service Pharmacist at 112Health
  • Kuwait - Al Kuwait
  • My current job since November 2015

Data entry of products on the website

Marketing the products through social media

Answering any customer call or any medical questions they ask

Making end sales report each month

Medical Representative at Medcogulf
  • Kuwait - Hawali
  • My current job since November 2017

I am responsible for 2 medical lines ( one is Mesotherapy and the other is Topical Creams)

I visit and make calls with the doctor and pharmacies

Keep on following with the stock in the pharmacies or clinics, getting feedback from the doctors

Education

Bachelor's degree, Pharmacy and Biotechnology
  • at The German University in Cairo
  • July 2013

• 2013: Bachelor degree in Pharmacy and Biotechnology, GUC o Current GPA: 1.53 "Excellent with Honours" (German scale 0.7 (highest) - 4 (lowest)) • 2008-2013: Faculty of Pharmacy & Biotechnology. The German University in Cairo (GUC)

High school or equivalent, Secondary Education
  • at (IGCSE) in English School of Fahaheel in Kuwait
  • June 2008

• 2006-2008: International General Certificate of Secondary Education (IGCSE) in English School of Fahaheel in Kuwait. Graduated with Honours.

Specialties & Skills

Microsoft Office
Lab Testing
Presenter
Communication Skills
Patient Education
CLINICAL PHARMACY
FERMENTATION
MICROBIOLOGY
MICROSOFT OFFICE
Science

Languages

Arabic
Expert
English
Expert
French
Beginner
German
Beginner

Hobbies

  • Swimming, reading, traveling, reading articles, teaching