Merna Abdel-malak, Customer Service Pharmacist

Merna Abdel-malak

Customer Service Pharmacist

112Health

Lieu
Koweït - Al Ahmadi
Éducation
Baccalauréat, Pharmacy and Biotechnology
Expérience
8 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 6 Mois

Customer Service Pharmacist à 112Health
  • Koweït - Al Koweït
  • Je travaille ici depuis novembre 2015

Data entry of products on the website

Marketing the products through social media

Answering any customer call or any medical questions they ask

Making end sales report each month

Medical Representative à Medcogulf
  • Koweït - Hawali
  • Je travaille ici depuis novembre 2017

I am responsible for 2 medical lines ( one is Mesotherapy and the other is Topical Creams)

I visit and make calls with the doctor and pharmacies

Keep on following with the stock in the pharmacies or clinics, getting feedback from the doctors

Éducation

Baccalauréat, Pharmacy and Biotechnology
  • à The German University in Cairo
  • juillet 2013

• 2013: Bachelor degree in Pharmacy and Biotechnology, GUC o Current GPA: 1.53 "Excellent with Honours" (German scale 0.7 (highest) - 4 (lowest)) • 2008-2013: Faculty of Pharmacy & Biotechnology. The German University in Cairo (GUC)

Etudes secondaires ou équivalent, Secondary Education
  • à (IGCSE) in English School of Fahaheel in Kuwait
  • juin 2008

• 2006-2008: International General Certificate of Secondary Education (IGCSE) in English School of Fahaheel in Kuwait. Graduated with Honours.

Specialties & Skills

Microsoft Office
Lab Testing
Presenter
Communication Skills
Patient Education
CLINICAL PHARMACY
FERMENTATION
MICROBIOLOGY
MICROSOFT OFFICE
Science

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant
Allemand
Débutant

Loisirs

  • Swimming, reading, traveling, reading articles, teaching