Merriam Dela Cruz, Admin Assistant/HR/Accountant

Merriam Dela Cruz

Admin Assistant/HR/Accountant

Icons Coffee Couture

Location
Qatar - Doha
Education
Bachelor's degree, Hotel And Restaurant Management
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

Admin Assistant/HR/Accountant at Icons Coffee Couture
  • Qatar - Doha
  • My current job since May 2022

Job Description / Duties and Responsibilities:
• Handle monthly, weekly petty cash and purchases.
• Reconcile accounts payable invoices.
• Reinforce financial data confidentiality and conduct database backups when necessary.
• Answer and direct calls
• Organize and Schedule for the recruitment of new staffs.
• Develop and maintain a filing system.
• Assist in the preparation of needed documents of staffs.
• Documents filing and updating of the staffs.

Store Manager at Icons Coffee Couture
  • Qatar - Doha
  • December 2020 to May 2022

Job Description / Duties and Responsibilities:
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control
• Recruiting, training supervising and appraising staff
• Making weekly staff schedule.

Coffee shop shift supervisor at Icons Coffee Couture
  • Qatar - Doha
  • January 2018 to January 2021
Shift Supervisor at Icons Coffee Couture
  • Qatar - Doha
  • May 2018 to December 2020

Job Description / Duties and Responsibilities:
• Supervise and Schedule area of the staff.
• Ensure Customer Satisfaction.
• Resolve customer complaints, as well as internal conflict among the staff.

Barista/Waitress at Icons Coffee Couture
  • Qatar - Doha
  • January 2018 to April 2018

Job Description / Duties and Responsibilities:
• Applying the customer service by taking their order.
• Making their order in a good and standard quality product.
• Cleaning Service and seating.
• Preparing and serving hot and cold drinks such coffee, tea artisan and specialty.
• Cleaning and sanitizing work areas, utensils, and equipment.

Store Manager at Organic Land Trading
  • Qatar - Doha
  • December 2015 to December 2017
Store Supervisor at Chatime Doha, Qatar
  • Qatar - Doha
  • August 2015 to December 2017
Barista/Service Crew at Chatime under Organic Land Trading Qatar Medina Centrale
  • Qatar - Doha
  • August 2015 to December 2017
Cashier And Barista at Chatime Philippines
  • Philippines - Pasig City
  • March 2013 to August 2015

Education

Bachelor's degree, Hotel And Restaurant Management
  • at Central Bicol State University Of Agriculture
  • March 2024
Bachelor's degree, Bachelor of Science and Industrial Technology
  • at Central Bicol State University of Agriculture
  • March 2012
Diploma, 4 year Graduate
  • at Calabanga National High School-2008
  • January 2012

Specialties & Skills

POS knowlegde
ACCOUNTS PAYABLE
FINANCIAL DATA
PETTY CASH
STOCK CONTROL
CUSTOMER SERVICE
INVENTORY MANAGEMENT
MANAGEMENT
UPSELLING

Languages

English
Intermediate