mervin jose

*Heading the Team
*Monitoring the daily operation.
*Preparing SLA s
*Scheduling the team As per the Work schdedule
*Meeting the clients On New SLA
*Assisting the Project Manager On new AV Projects
adding and motivating a team of staff to ensure they're giving the best customer service possible. ...

 Installing new Servers and Workstations
 Onsite Support for the Servers & pos Machines
 Support HP Proliant Servers and compatibles, DL380G6, IBM PC Compatibles, Dell PC Compatible and HP Compaq
 Installing &Doing Maintenance New Digital signage (Samsung Magic Info& Cayin )
 Support for Network issues
 Co-ordinate with clients & supplies For New installation&Demo
 Onsite Support For Epson Projectors And Plotters
 Well developed skills in system installation and maintenance, including the configuration, repair, and replacement of internal and external components.
 Assembling, Dissembling, Troubleshooting and Installation of Various devices.Printers & Peripherals Network Printer, Dot-matrix, HP Printers, Printer, Thermal printers, roll printers, Scanners and other devices
 Knowledge of Designing, implementing and supporting networks in LAN and WAN.
 Install Windows 2003 & 2008 and create a domain controller
 Installing, configuring and managing Microsoft Exchange Server 2003, 2008, 2010.
 Sound experience in implementing and maintaining different back solutions and its hardware’s.
 Implemented SNMP on devices to allow for network management
 Punch Blocks, Tone Tracers, Repeaters, T-BERD, Modems, CSU/DSU, Professional Modular Plug Crimper.
 All kind of Routers & Switches configurations & Maintenance
 Managing TCP/ IP allocation and ensuring minimal downtime of machines.
 Undertakings up gradation, renovation and modification job of the existing switches
 Troubleshooting network problems

• Net work support.
• Staff coordination.
• Configuring wifi networks with encryption.
• Soft ware support for BOF programs.
• Solving PDT Issues
• Using Navision software for retailing.
• Support for Accounts related works.