Sales Specialist
Alfanar Company
Total years of experience :14 years, 4 Months
Manage sales tracking tools and report on important information
Review pending orders in the factory and specific customers’ requests to ensure excellent customer service.
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
Welcome customers consultant to the store and warehouse answer their queries.
Assess customers’ needs and provide assistance and information on product features.
Ensure high levels of customer satisfaction through excellent sales service.
Handle returns of merchandise.
Team up with co-workers to ensure proper customer service
Comply with inventory control procedures.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
“Go the extra mile” to drive sales.
Maintain in-stock and presentable condition assigned areas.
Remain knowledgeable on products offered and discuss available options.
• Arranging and schedule of visits to major projects in the western region of KSA by contacting projects, contractors and consultants and through personal contacts.
• Compiling and submitting company’s prequalification, material’s technical submittal, work’s method of statement and material’s inspection report to construction projects’ consultants.
• Earning projects’ consultant’s approval for our company as an applicator and for our material itself.
• Earning material recommendation and approval from contractors and consultants.
• Negotiating and discussing the terms of contract between our company and the contractors.
• Developing constant customer relationships to further develop current relations and gain future business with them.
• Developing clear and effective written submittal & quotations for current and prospective customers.
• Gathering market and customer information.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Reviewing my own sales performance, aiming to meet or exceed targets.
• Making accurate, rapid cost calculations and providing customers with quotations;
• Make calls to arrange meetings with potential customers to prospect for new projects.
Assess customers’ needs and provide assistance and information
on product features.
* Ensure high levels of customer satisfaction through excellent sales
service.
* Handle returns of merchandise.
* Team up with co-workers to ensure proper customer service
* Comply with inventory control procedures.
* Provide troubleshooting assistance for customer orders, account
statuses and relevant problems.
* “Go the extra mile” to drive sales.
* Maintain in-stock and presentable condition assigned areas.
* Remain knowledgeable on products offered and discuss
available options.
- TrustPro Contracting
coordinate and create the whole
sales orders from clients with suppliers. Improve and insure the
quality of product and after sale procedure.
From: 2009 to 30\11\ 2011
Tasks Include:
• Conducting regular visits to customers.
• Searching and contacting perspective clients.
• Coordinating sales with wholesale customers.
• Up keeping of the storage and inventory.
• Maintaining orders' quality and delivery.
• Gaining a clear understanding of customers' businesses and
requirements.
• Recording sales and order information and sending copies to the
sales office, or entering into a computer system
Position: Sales Representative: Responsible for all sales activities in a
particular region, Manage quality and consistency of product and
service delivery