Mohamad Al Zoghby

• Prepared, labeled, and dispensed medications according to pharmacy standards.
• Maintained and updated all necessary records to ensure accurate tracking and compliance.
• Oversaw daily pharmacy operations, ensuring efficient workflow, accurate dispensing, and
excellent customer service, which optimized patient satisfaction and business performance.
• Led, trained, and mentored pharmacy staff, including pharmacists, technicians, and assistants, to
maintain high standards of pharmaceutical care and customer service.
• Monitored and maintained inventory levels, managed ordering and stock replenishment, and
implemented cost-saving strategies to ensure medication availability while minimizing waste and
controlling expenses.
• Maintained strict adherence to legal and regulatory standards, including health and safety guidelines
and accurate record-keeping, to uphold quality and ensure regulatory compliance.
• Delivered exceptional customer service by counseling patients on medication use, side effects, and
drug interactions, and effectively addressed customer inquiries and concerns.
• Analyzed sales data, prepared financial reports, and implemented marketing initiatives to drive
sales, achieve financial targets, and enhance profitability.
• Worked closely with healthcare providers to coordinate patient care, address medication therapy
management, and ensure accurate prescription fulfillment.