Mia Joy Belino

Provide direct executive support to the CEO, managing sensitive correspondence,
reports, and documentation with discretion.
Spearhead tender preparation, ensuring accurate completion and timely submission of
bid packages.
Coordinate international travel arrangements (flights, hotels, visas), enabling smooth
executive mobility.
Partner with HR & Finance on office operations, including inventory, procurement, and
equipment management.
Developed a structured filing and document control system, improving record retrieval
efficiency.

Acted as the primary point of contact for the General Manager/DCEO, managing
calendars, meetings, andhigh-levelcommunications.
Drafted, reviewed, and finalized confidential memoranda, contracts, and business
correspondence, ensuringaccuracy.
Made travel arrangements and reservations for the GM, including flight and hotel
bookings, andappliesappropriatevisas.
Coordinated cross-departmental communication, streamlining workflows between
managementandfunctionalteams.
ManagedERP-basedtimesheetsandprocurementprocesses, improvingdataaccuracy
andcompliance.
ImplementedasystematicfilingsystemfortheGMsoffice, reducingretrievaltimeand
enhancingdocumentaccessibility.
Partnerwith HR&Admin on officeoperations, including inventory, procurement, and
equipmentmanagement.
Successfullyhandledlocalprocurementandvendorcoordinationforofficeandpantry
supplies.

Delivered front-desk support, visitor management, and customer service at a high
trafficretaillocation.
Maintained compliance with safety and reception protocols, ensuring smooth visitor
flow.

Handledcustomerqueries, accountupdates, andcomplaintresolution.
Consistently exceeded customer satisfaction metrics through effective
communication.