Marketing Executive
Pulisystem SRL
Total years of experience :16 years, 2 Months
Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations.
Communicating with target audiences and managing customer relationships.
Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organisation and the campaign.
Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs.
Writing and proofreading copy.
Organising photo shoots.
Arranging the effective distribution of marketing materials.
Maintaining and updating customer databases.
Attending events such as conferences, seminars, receptions and exhibitions.
Conducting market research, using customer questionnaires and focus groups.
Contributing to, and developing, marketing plans and strategies.
Evaluating marketing campaigns.
Monitoring competitor activity.
Supporting the marketing manager and other colleagues.
Evaluating employees' job performance and conformance to regulations and recommend appropriate personnel action.
Interpreting and communicating work procedures and company policies to staff.
Providing employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolving customer complaints or answer customers' questions regarding policies and procedures.
Making recommendations to management concerning such issues as staffing decisions or procedural changes.
Coordinating activities with other supervisory personnel or with other work units or departments.
Recruiting, interviewing and selecting employees.
Implementing corporate or departmental policies, procedures, and service standards in conjunction with management.
Consulting with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Preparing and issuing work schedules, deadlines, and duty assignments for office or administrative staff.
Maintaining records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Researching, compiling, and preparing reports, manuals, correspondence, or other information required by management.
Developing or updating procedures, policies, or standards.
Developing work schedules according to budgets and workloads.
Implementing or evaluating staff training and development programs, customer service initiatives, or performance measurement criteria.
Monitoring inventory levels and requisition.
Computing figures such as balances, totals, or commissions.
Discussing work problems or grievances with union representatives.
Ensuring to track sales, log setups as well as new hire training.
Developing analysis for customer specific profitability.
Designing and prepare presentations to support all field sales efforts.
Developing, maintaining and managing strong customer relationships.
Recording and improving standard sales assistance best practices pertinent to customer and manufacturing communication along with order thruput.
Maintaining and updating properly entire Custom Project Database.
Providing regular sales support updates to management.
Preseningt updates on end-of-month at regular intervals.
Manainge and maintaining small accounts portfolio.
Monitoring and maintaining client contracts to assure timeliness, accuracy and fulfillment.
Participating in rate request, contract management and bid activities.
Providing assistance to Sales Account Managers as required.
Arranging reservations and routing for passengers at request of Ticket Agent.
Examining passenger ticket or pass to direct passenger to specified area for loading.
Planning route and computes ticket cost, using schedules, rate books, and computer.
Reading coded data on tickets to ascertain destination, marking tickets, and assiging boarding pass.
Assisting passengers requiring special assistance to board or depart conveyance.
Informing travel agents in other locations of space reserved or available.
Obtaining client information by answering telephone calls; interviewing clients; verifying information.
Determining eligibility by comparing client information to requirements.
Establishing policies by entering client information; confirming pricing.
Informing clients by explaining procedures; answering questions; providing information.
Maintaining communication equipment by reporting problems.
Maintaining and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updating job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishing sales and organization mission by completing related results as needed.
Keeping retail areas in order.
Responsible for customer service.
Assisting customers in finding items, putting together outfits, placing items in a fitting room and answering questions.