Joanne Triandafilou

Reporting to the Director and also providing support to the Chairman, for the day to day operations of his private
office. The role is varied and diverse, from arranging travel bookings to extensive diary management, including
arranging conference calls.
Key Achievements:
• Set up the Dubai office, which included liaison with lawyers, Government authorities and internal
stakeholders.
• Realised USD40, 000 of cost savings through renegotiation of annual rents.
• Successfully event managed the annual conference with 50 International attendees, including travel
logistics, hospitality and entertainment.

Reported to the Managing Director and leading a team of 2. The Dubai office is primarily The Chairman’s Private
Office, with the Head office being located in Nigeria. The role was twofold, EA/PA and Office Manager, who
oversees and assists with internal office internal projects.
Key Responsibilities:
• Update, maintain and influence Managing Director’s calendar and meeting attendance:
o Confirm objectives for meetings, invite participants and research background information.
• Business writing and communication:
o Prepare follow up correspondence for internal and external meetings, as directed by the MD.
• Travel bookings(airline/hotels/visas)/meetings assistance (including documenting minutes/catering
requirements etc) for the MD (including his family) and the team.
• Review team expenses, to ensure adherence to policies and budget.
• Oversee the day to day operations of the office:
o Renewals kept up to date.
o All aspects of office maintenance including liaison with contractors if needed.
o Supplier invoices paid in line with procedures.
• First point of contact for all customers, including phone calls and meetings.
• Custodian and management of all petty cash and online Banking.
• All liaison with head office, including setting up meetings.
Key Achievements:
• Promoted within 9 months of start to Office Manager/PA to the MD.
• Successfully oversaw all aspects of the set-up of the Dubai office:
o Working with fit out companies/furniture suppliers as needed.
• Successfully identified and led the negotiations for rent reduction.
• Developed/implemented internal administrative procedures to facilitate better internal communication:
o Introduction of team shared drive for travel documents/staff information.
o Tracking system for travel arrangements.

Reported to the owners, responsible for providing office management support and as the Senior Sales
Coordinator specialising in Dubailand and Jumeriah Park areas.
Key responsibilities - Office Management/HR Assistance:
• Assisting with HR interviews, including screening candidates, onboarding new staff and HR contracts.
• Sourcing and negotiating with office suppliers including cleaning companies, stationery, car hire and
printers.
• Identifying and liaising with Advertising Companies and property portals to assist with online and traditional
marketing of the Company.
Key responsibilities - Sales/Business Development:
• Developing and implementing a strategic sales plan, in line with Company goals/targets.
• Overseeing the viewing, closing and signing of property documentation signing.
• Planning and implementing promotions in collaboration with the marketing department, considering
factors such as demographics.
• All aspects of developing and building customer relationships for clients (incl: dealing with complaints,
negotiating new services and thereby increasing revenues).
Key Achievements:
• An integral team member of the initial set up of the Company - including aiding with visa approvals.
• Consistently exceeded targets, led to awarding of Top Salesperson, for 2 consecutive months.
• Grew the Company portfolio from no presence in the area to one with at least 40 properties at any point.
• Assisted with the growth of the team from 0 to 30 brokers.

Reported to the Owner, managed the day to day running of the office, including providing leadership and
guidance to a team of 9. Developed/implemented all Company accounts procedures, including sales
tracking/processes. The role included elements of HR and Finance. As the