مجموع سنوات الخبرة: 13 سنوات, 4 أشهر
ديسمبر 2017
إلى حتى الآن
IT Supervisor
في Rotana
البلد :
الإمارات العربية المتحدة - دبي
• Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.
أكتوبر 2012
إلى ديسمبر 2017
IT operation specialist
في Wadidegla Holding
البلد :
مصر - القاهرة
• Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.
• Monitor the operation and security of all computer hardware and software to ensure a smooth operation.
• Maintain an accurate inventory for hardware and software to maintain an organized environment.
• Respond to enquiries from users and help those resolve their problems.
• Coordinate with the suppliers to solve complains and reports.
• Maintain all users’ access request and authorizations as per the standard.
• Follow company policies related to security and operation of computer system to ensure business safety and integrity.
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently.
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.
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