Account Manager (Emirates/ Dnata)
Freightworks
Total years of experience :9 years, 6 Months
Responsible for building and developing customer
relationships; specific to the maritime industry
Business development of Freightworks and Emirates’
services (Increase of awareness and sales)
Maintaining and achieving sales targets, conversion of sales leads
Coordination between operations and pricing department to meet customer requirements
Originally brought into the company to work alongside the sales and marketing staff to drive direct sales here in the UAE. An insightful position but one that was agreed for a 6 month period. Thus, I look to pursue further opportunities.
• Assisting with direct sales in the UAE
• Involved with screening potential employees
• Organisation and assisting of marketing content
• Responsible for liaising with film production crew
• Documentation and creation content of on site jobs for social media channels
• Assisted with on set operations
I have been fortunate enough to have been apart of Mahiki Dubai and their well driven team. I have spent the last year working alongside the marketing department, encouraging word of mouth and promoting the venue through various social media channels. I was heavily involved with Mahiki's association with the previous Abu Dhabi Formula 1 working alongside the guest relations department to ensure maximum customer satisfaction and a positive representation of the brand.
• Extensive networking and use of social media to promote existing nights and increase clientele numbers
• Booking management and customer service
• Responsible for content creation and successful social media interaction
• Abu Dhabi F1
During my time studying, I spent a short period interning for Majestic Marine Engineering; a marine construction company based here in the UAE tending to marina development for both private and commercial requests. General tasks consisted of:
• Tender compilation
• Marina development in Ras Al Khaimah, assisting with breakwater installation, diving works
• On site assistance, program preparation and monitoring
I initially received an opportunity to represent Ultimate charter as a marina coordinator, responsible for the smooth organisation of charters. Main tasks involved the liasing between employees and customers to ensure successful charters and that special requests were met. This eventually led to the adoption of a position in sales and marketing for the company where duties saw that marketing initiatives were installed to increase clientele and charters run through various marinas in the UAE.
• Marina representative and coordinator responsible for charter operations and client liaison
• Sales and marketing of company to hotels
• Relationship development with clients
• Yacht brokering
• Captain of 40 foot fishing charter boat
Master of Arts in International Business Management, First Class with Honours