Personnel Senior Specialist / Senior Medical Insurance Specialist
Arabian Food supplies
Total years of experience :14 years, 6 Months
Professional Experience:
Employee Relations Officer
January 2012 - Present
Responsibilities:
Investigated and resolved employee relations issues.
Prepared written case summaries and provided decisions and recommendations for corrective action.
Counseled and guided employees and management regarding company policies and procedures.
Managed and escalated appropriate compliance committees.
Facilitated training programs, sexual harassment and policy changes.
Conducted exit interviews of voluntary terminations; analyzed trends and recommended solutions.
Advised and counseled Managers regarding HR practices, policy and employment laws.
Reviewed and approved disciplinary actions and documentation.
Managed employee relations issues such as: Associate complaints; harassment and discrimination allegations; other employment law related complaints.
Conducted investigations related to Associate complaints and EEOC claims.
Counseled Managers and Associates on the interpretation of HR policies and procedures.
Researched and developed management and leadership training programs.
------------Senior Insurance specialist--------------
Additional to this I am handling medical insurance for the whole company.
Responsibilities in & Medical insurance Procedures:
•Sending Medical insurance requests for new employees (staff)& (labors) with the necessary support documents with following up to issuance Medical insurance cards with insurance company Representative .
•Sending Medical insurance requests for ( new burns ) of (employees staff ) with the necessary support documents with following up issuance Medical insurance cards with insurance company Representative .
•Sending international Medical insurance requests for managers that as per Medical insurance type of Class VVIP and VIP with issuance the international Medical insurance cards with insurance company Representative .
•Preparation the settlement of Costs premiums Medical insurance for employees (staff) & employees (labors) by matching the details of original invoices the insurance Company with our requests for Medical insurance.
•Sending Medical insurance requests for Employees (staff ) who were transferred them Sponsorship to the Company with following up issuance Medical insurance cards with insurance company Representative .
•Insert the details of Costs the premiums Medical insurance for crew Company employees (staff) &(labor) data and their families, which is for medical insurance on system of the Company.
•Processing & raise row the Medical insurance for employees (staff) with an upgrade, based on the Policy of Human Resources of the Company with necessary support documents .
•Follow - up Medical Clearances for Employees and their with CRM of insurance Company until Medical end approval .
•Receiving requests issuance the international Medical insurance certificates for the employees (staff) and them families with submitted the necessary documents for that with following up issuance with insurance company Representative .
•Reimbursement Medical Claims of employees (staff) with submitted the necessary documents and following up with customer relationship management of insurance Company .
■ Professional Experience
Food Server \[Restaurant\] Fuddruckers 2009 --2011
Responsibilities
Provided the customers with a pleasant dining experience and quality service.
Conducted final check of food items prior to serving customers to ensure quality maintenance.
Ensured the cleanliness of dining area and food items before serving.
Held responsibility of handling/serving all food items as per the policies of the state (as some items may be banned in particular states).
Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving meals.
Maintained serving standards and followed all regulations while performing duties.
■ Skill Sets, Strengths and Qualifications
Multitasking - Able to serve more than one customer at a time and handle multiple tasks.
Good judgment, problem solving and interpersonal skills.
Ability to work for long hours.
Food handler card.
Associate diploma in hotel management.
The Institute of Hotel Management and Catering, Udaipur was established in 2003 and is registered as Educational Society under Societies Act 1958. The society regulate academics for Hospitality Management through structured courses of studies. Quality of education provided through the Institute helps, one to emerge as professional of top order for hospitality and other service sectors. We are committed to providing a world-class quality learning experience, progressive in style and content, to individuals seeking careers in the hospitality sector. Within the span of only eight years, we have acquired a premier status, enabling quality professionals to meet the future challenges of the hospitality industry. http://www.ihmcudaipur.org/