michael yosef gerges elnagar, Food And Beverage Manager

michael yosef gerges elnagar

Food And Beverage Manager

biet el Salam

Lieu
Egypte - Alexandrie
Éducation
Baccalauréat, hotels management
Expérience
16 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 6 Mois

Food And Beverage Manager à biet el Salam
  • Egypte - Alexandrie
  • Je travaille ici depuis janvier 2022
outlets manager à seti first
  • Egypte - Assouan
  • novembre 2019 à décembre 2021
Restaurant General Manager à runway
  • Egypte - Le Caire
  • mai 2018 à novembre 2019

operating & managing classy& famous restaurant

restaurant manager à mori co
  • Egypte - Alexandrie
  • octobre 2016 à mai 2018

Duties & Responsibilities:
 Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
 Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
 Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
 Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.  Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.  Make employment and termination decisions consistent with Owner/Kitchen Manager guidelines for approval or review.
 Fill in where needed to ensure guest service standards and efficient operations.
 Continually strive to develop your staff in all areas of managerial and professional development.
 Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
 Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.  Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
 Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
 Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
 Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
 Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
 Provide advice and suggestions to General Manager as needed

food and beverage supervisor à intercontinental regency bahrain
  • Bahreïn - Manama
  • avril 2014 à mars 2016

• Manage the performance of the service attendants - all Front of House employees during shifts in the absence
of the Outlet Manager, which includes training on new menus, supporting busy outlets where necessary,
attending to guest complaints and managing a smooth relationship with the kitchen to ensure that guest
satisfaction is maximised at all times
• Being the first point of contact for the guests to ensure that guest complaints are dealt with the a consistent a
fair manner & adherence to all company Cash handling Procedures
• Adhering to the closing procedure in line with the Company’s Policies and Procedures to minimise financial risk
to the Company
• Assist in the development of new marketing initiatives including assist & oversee of social media requirements
• Perform other duties as requested by the Line Manager.

bartender à pacha
  • Egypte - Charm el Cheikh
  • avril 2012 à juin 2013

bartender job description

bartender à baron palms resort
  • Egypte - Charm el Cheikh
  • novembre 2010 à février 2012

bartender job description

bartender à sheraton sharm el shiekh
  • Egypte - Charm el Cheikh
  • juin 2009 à novembre 2010

practice job description of bartender duets

first waiter à flash international
  • Egypte - Charm el Cheikh
  • avril 2008 à mai 2009

preparing bar supplies
mixing drinks
serving cocktails
making check for bar closing

first waiter à egyption vacation clup sharm el shiekh (sharm reef hotel
  • Egypte
  • avril 2007 à mars 2008

working in italian restaurant & i have worked as manager assistant for this restaurant

Waiter à the pharaohs - cruising resturants
  • Egypte
  • mars 2006 à novembre 2006

serving guests to make them have a feeling of satisfaction

Éducation

Baccalauréat, hotels management
  • à helwan univerisity
  • juillet 2006

66%

Specialties & Skills

Beverage Industry
Food & amp Beverage
Guest Satisfaction
Guest Service
all computer skills
guest satisfaction
leadership
coaching
hospitality technology
supervision
wine knowledge
food industry
operation
food distribution
quality assurance
marketing
restaurants management
restaurants
accounting
materials
planning
f secure
team leadership
management development
problem solving
labor management
plan execution
online research
procedure design
people management
restaurant marketing
staff training
supervising
operations management
negotiation
maintenance management
Hospitality
Administration
Customer Service
Management
Training
Hotel Management

Profils Sociaux

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Langues

Anglais
Expert
Italien
Moyen
Arabe
Langue Maternelle

Adhésions

Chivas academy
  • member
  • April 2014

Formation et Diplômes

Dewars whisky (Formation)
Institut de formation:
bmmi
Date de la formation:
September 2014
Durée:
4 heures
customer focus (Formation)
Institut de formation:
IHG Merlin
Date de la formation:
July 2014
Durée:
9 heures
food & beverage skills (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
January 2021

Loisirs

  • reading , discovering , learning new things ,