Michal Lacko, Account Manager & Graphic Designer

Michal Lacko

Account Manager & Graphic Designer

E-Walls Studio

Location
United Arab Emirates
Education
Bachelor's degree, Mass Media Communication
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Account Manager & Graphic Designer at E-Walls Studio
  • United Arab Emirates - Dubai
  • My current job since December 2016

• Developing concepts, graphics and layouts
• Preparing rough drafts of material based on an agreed brief
• Reviewing final layouts and suggesting improvements if required
• Meeting clients to discuss the business objectives and requirements of the job;
• Estimating the time required to complete the work and providing quotes for clients;
• Developing design briefs that suit the client's purpose;
• Thinking creatively to produce new ideas and concepts and developing interactive design;
• Using innovation to redefine a design brief within the constraints of cost and time;
• Presenting finalised ideas and concepts to clients
• Proofreading to produce accurate and high-quality work;
• Commissioning illustrators and arabic calligraphy artists whenever necessary;
• Performing general accounting tasks: invoices, statements, records, deposits
• Review collection reports to determine the status of collections and
the amounts of outstanding balances of key account clients for all projects dealt with
• Confer with customers and colleagues to assess equipment needs and to determine system
requirements
• Update CRM* system with communication from any new clients or contacts.
• Using contacts to generate new business;
• Engaging in project management duties;
• Operating as the lead point of contact for any and all matters specific to customers;
• Building and maintaining strong, long-lasting customer relationships;
• Developing a trusted advisor relationship with key accounts, customer stakeholders and
executive sponsors;
• Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Creative Graphic Designer and Digital Media Specialist at Beautiful Minds DXB
  • United Arab Emirates - Dubai
  • September 2016 to December 2016

• Producing designs to communicate client messages and meet their expectations
• Preparing rough draft of material based on an agreed brief
• Working closely with other members of the team such creative director or marketing managers
• Communicating directly with clients regarding briefs and upcoming projects
• Designing different types of materials such brochures, posters, flyers, menus, banners etc.
• Estimating the time required to complete the work
• Presenting finalised ideas to clients
• Reviewing and discussing the final layouts and suggesting improvements where required
• Art-working the files and setting up documents for print

Head of Design (On-line Based Role) at TUCKOUT PLY LTD
  • Australia
  • June 2016 to September 2016

- Being the brand guardian
- Adopting a “hands-on” approach when required to help the team with concept development
- Preparing rough drafts of material based on an agreed brief
- Ensuring the right resource is available
- Striving for continuous improvement and excellence
- Confident presentation of ideas
- Delivering creative and surprising results
- Producing excellent visual solutions
- Creating and inspiring and positive culture
- Reviewing final layout and suggesting -improvements if required
- Supporting the marketing team with innovations and marketing plan

Supervisor/Junior Manager at The Restaurant Group LTD
  • United Kingdom
  • December 2013 to June 2016

Writing daily reports, communicating with the higher management
Being responsible for the daily cash ups, filing documents and placing orders
Restaurant management in the absence of higher management
Meeting sales and restaurant targets
Being a part of the recruitment process
Leading and motivating other members of the staff
Training and supervising new staff members
Communicating with guests, building strong customer relationships
Dealing with guests complaints, finding solutions and solving problems for the same
Ensuring the maintenance of brand standards at all times in order to provide the best possible guest experience
Coordinating with the marketing team about marketing activity requirements.

Freelance graphic designer at
  • United Kingdom - Glasgow
  • January 2013 to June 2016

Meeting clients to discuss the business objectives and requirements of the job
Estimating the time required to complete projects and providing quotes for clients
Developing design briefs that suit the client's purpose
Using innovation to redefine a design brief within the constraints of cost and time;
Presenting finalised ideas and concepts to clients
Designing different types of illustrations, visuals, mockups and layouts as per brand guidelines
Working with a range of media, including computer-aided design (CAD), photography and keeping up to date with emerging technologies
Proofreading to produce accurate and high-quality work
Produce excellent visual solutions
Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives, web developers and marketing specialists if required

Head Bartender at Wax London
  • United Kingdom - London
  • October 2012 to March 2013

Supervising the bar activities at the venue
Overseeing the preparation and presentation of beverages to meet set standards
Staff recruitment
Motivating, training and supervising staff members
Maintaining regular communication with staff and management through meetings and discussions
Stock management
Assisting with the marketing of the venue

Marketing and Sales at Shopcity
  • Slovak Republic
  • February 2012 to September 2012

Liaising with existing client accounts
Arrange meetings with potential clients
Searching for prospective clients
Meeting clients and discussing their products
Develop client marketing plans
Identify business opportunities and target market
Monitoring market, research product demand, trends and customer needs
Communicating with the creative team to promote clients products through the company website and social media
Monitoring Social Media activities
Creating campaigns to increase brand awareness through events, social and local media

Education

Bachelor's degree, Mass Media Communication
  • at University of Ss Cyril and Methodius
  • May 2012

Specialties & Skills

Social Media
Marketing
Computer Graphics
Graphic Design
CUSTOMER RELATIONS
ESTIMATING
INNOVATIVE
MARKETING
PHOTOGRAPHY
PRESENTATION SKILLS
PRINTERS
PROOFREADING

Languages

Czech
Native Speaker
English
Expert
French
Beginner
Polish
Expert
Norwegian
Beginner
Croatian
Beginner
Slovak
Native Speaker