Michel Dagher

Responsibilities:
Handling day to day operations of 12 stores, ensuring all stores are in compliance with company policies and procedures, and with the laws of Saudi Arabia. Research and implementation of new policies to streamline work operations. Business expansion and buildup of new retail outlets. Research and procurement of material for retail outlets. Preparation of sales and logistics reports to present to upper management

Achievements:
Development and implementation of Retail Outlet Evaluations for all retail outlet job functions Development of operations handbook for all retail outlet job functions Development of workplace safety guidelines for retail outlets and warehouses Development and implementation of annual inventory procedures and processes Implementation efficient logistics procedures Revision and development of company polices to facilitate efficient workflows

Responsibilities:
Handling customer order and proposing new and existing products. Per-forming sales analysis and action plans for customers and partners. Intro-ducing new brands into the Saudi Arabian Market. Promote products in customer showrooms. Handle online sales orders direct to customer. Per-forming sales and marketing activities as well as creation of marketing materials.

Achievements:
Improved Sales by 73%
Improved office efficiency by 50%
Secured 8 new retail clients and 2 e-commerce distributors
Development of training program for employees of retail clients Improved relationships with clients to improve business for Gadgitech ME and clients

Responsibilities:
Ticketing for customers and taking care of their requests and changes for their flights. Handling day to day office operations and quality con-trol. Data analysis for airline projects and sales. Preparing promotional flyers and distribution of flyers. Organization of promotional events. Preparing documents and development of process for airlines during Hajj and Umra Season. Preparation and creation of airline weekly re-ports and sales reports. Performing sales and marketing activities as well as creation of marketing materials.

Achievements:
Secured 15 clients for Cebu Pacific Deployment of Navitaire GDS and training for aforementioned clients Assisted Cebu Pacific in the repatriation of Filipinos from Yemen during the ongoing crisis Developed sales plan and improved Virgin Atlantic sales by 25% Training of existing clients in Travelport (Virgin Atlantic GDS) Organized and execution of Thai Airways annual Umra and Hajj in compliance with GACA (General Authority of Civil Aviation in Saudi Arabia) requirements and regulations. Improvement of client relations and development of new clients Organized events to raise visiblity of Virgin Atlantic, Cebu Pacific and Thai Airways in Saudi Arabia

Responsibilities:
Handling day to day operations and quality control. Data analysis for sales and ticketing. Research and implementation of new travel packages. Ensure Attar Travel is in compliance with the regulations of Saudi Arabia and Lufthansa City Center Standards

Achievements:
Development of new and unique Medical Tourism packages for the Saudi Market
Deployment of exclusive Lufthansa City Center benefits across Attar Travel

Responsibilities:
Handling day to day store branch operations. Data analysis for sales. Recruiting and interviewing. Preparing reports or presenting analysis finds. Preparing and detailing action plans or expansion plans.

Achievements:
Assisted in the implementation of new retail strategy Assisted in the execution of marketing campaigns to raise market visibility