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Michel Yaacoub, Operation Manager

Michel Yaacoub

Operation Manager·C&M for roller shutter & blinds

Lebanon

Bachelor's degree, Computer Science

Work experience

Total years of experience: 29 years, 0 months

Operation Manager

July 2014 - February 2018

C&M for roller shutter & blinds

Al Kuwait, Kuwait

July 2014 - February 2018

• Control the admiration issues (account department, sales department, marketing department and stocks ) .
• Operating the sales and develop of C&M Group products (Moroll Motor And fabrics).• Day to day operations such as L/C openings, bank transfers.
• Meet potential Customers from different aluminum (roller shutter), curtains and blinds companies,
build & maintain good relationship.
• Improve the operational systems, processes and policies in support of organization mission
Specifically, support better management reporting, information flow and management,
Business process and organizational planning.
• Supervise and coach office manager on weekly basis.

Company industry:
Other Business Support Services
Job role:
Administration

OPERATION MANAGER

February 2004 - June 2014

somfy

Al Kuwait, Kuwait

February 2004 - June 2014

• Operating the sales of Somfy Group products ( ASA, Lianda, Simu, Mingardi, Simbac, Zf ).
• Operating the sales of all Somfy sales Products in Kuwait Market)
(Motors and controls for roller shutter, blinds, awnings and GO GDO)
• Day to day operations such as L/C openings, bank transfers.
• Meet potential Customers from different aluminum and blinds companies,
build & maintain good relationship
• Send mailing data to promote Somfy Products on regular basis.
• Specify Somfy products in all kind of Kuwait Projects.
• Follow up the shipments.
• Market Research Survey for competitors & get market share report
• Play a significant role in long term planning, including an initiative geared toward
Operational excellence.
• Improve the operational systems, processes and policies in support of organization mission
Specifically, support better management reporting, information flow and management,
Business process and organizational planning.
• Supervise and coach office manager on weekly basis.

Company industry:
Other Business Support Services
Job role:
Sales

Showroom Supervisor

November 1999 - January 2004

Strong Technologies L L C – Dubai

United Arab Emirates

November 1999 - January 2004

•Responsible for all the sales of Strong & Spaun Products.
•Handling Africa, Syria & Jordan market.
•Day to day operations such as L/C openings, bank transfers, store keeper, stock inventory….etc.
•Meet potential Customers from diffrent regions, build & maintain good relationship.
•Send mailing data to promote Strong Products on regular basis.
•Market Research Survey for competitors & get market share report.
•Follow up with customers.
•Complete knowledge of Satellite Products.

Company industry:
Merchandising
Job role:
Sales

Sales Executive.

January 1994 - November 1999

Strong Technologies S A R L

Lebanon

January 1994 - November 1999

•Promoting all Strong Products.
•Build & maintain relationship with several Companies.
•Responsible for a team of 5 salesmen.
•Monitoring all the sales & achieving all targets.
•Responsible for Orbit, Showtime & Canal+ Horizons Subscription.

Company industry:
Merchandising
Job role:
Sales

Current Account Employee.

March 1989 - December 1993

Banque Du Liban ET D’outre Mere

Beirut, Lebanon

March 1989 - December 1993

•Cheque Deposit
•Telex Transfer
•Opening Account
•Dealing with cash transactions.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Lebanese Technique School

June 1994

June 1994

Bachelor's degree, Computer Science

Lebanon

Received TS Degree in the Computer Science Degree with a high grade in Accounting , Economic ,Marketing and Reserarch.

Lebanese technique School

June 1991

June 1991

High school or equivalent, B.T Informatique

Lebanon

Receive all the courses related to computer science and technical courses in addition to the other courses in accounting, marketing and statistic.

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Market Research
Expert
Market Research
Expert
Sales
Expert
Sales
Expert
Science
Expert
Science
Expert
Management
Expert
Management
Expert
Ms Word , Excel , Power Point , internet
Expert
Ms Word , Excel , Power Point , internet
Expert
Dolphin Software , Tally System
Expert
Dolphin Software , Tally System
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Market Research
Expert
Market Research
Expert
Sales
Expert
Sales
Expert
Science
Expert
Science
Expert
Management
Expert
Management
Expert

Languages

Arabic

Native Speaker

French

Intermediate

English

Expert

Memberships

.

.

October 1999

Training and Certifications

Training
ICTN Certificate of Completion
Quality Care, Service Excellence & more : cornerstone
Jul 2012
MATTERS Certificate of ACHIEVEMENT
Strategic B2B Selling Matters With Somfy Sales Improvement Program
Aug 2007
ICTN Certificate of Completion
Supervisor Skills for the Newly Appointed Supervisors
Jan 2012
ICTN Certificate of Completion
Team building & Diversity IceBreaker
Jul 2012
MANAGING @ SOMFY
SOMFY ACADEMY - FRANCE
Jun 2012

Recommendations

Clay Gaspar

Nov 2020

Nov 2020

HR ManagerColleague

Warm greeting i hope this message finds you and your family in good health I found your profile very interesting that i would be delighted to engage you in a profitable supply contract in our company. Our company Marathon Petroleum Corporation{USA} is giving an offer which might interest anybody availability to handle an 5(Five) year contract supply contract/offer that requires no relocation which include terms and conditions of course more details as well with regard to the profitable side of it. Please stay safe and healthy I await your responses.

Hobbies and interests

Camping, reading and fishing