Michele  De Paula , Administrator

Michele De Paula

Administrator

Al Tulou Business & Management Services Est. / Graceland Cargo and Logistic/ Al Waneo Company Group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, Design
Expérience
28 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :28 years, 10 Mois

Administrator à Al Tulou Business & Management Services Est. / Graceland Cargo and Logistic/ Al Waneo Company Group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2011

Briefing: office administrator

Media Analyst à KLM Royal Dutch Airlines
  • Émirats Arabes Unis
  • Je travaille ici depuis janvier 2013

Briefing: working as Social

Administrator
  • mars 2009 à novembre 2011

Briefing:

à Sabre Holdings
  • Bahreïn
  • janvier 2007 à janvier 2009

TAM Airlines Reservation Center)
Briefing: Sabre Global Distribution System- GDS, owned by

Call Center Supervisor
  • janvier 2007 à janvier 2009

Sabre user, Customer support - English and Portuguese, reservations and ticketing procedures, documentation

Administrative Assistant à British Center (franchise Jundiai)
  • juin 2004 à avril 2008
Import and Export à CBA -
  • septembre 2001 à janvier 2004

Briefing: import / export of foodstuffs / quality control
•ARC - Chronic Kidney's Disease Association

Training &Development à Force - Training
  • Émirats Arabes Unis
  • janvier 2013 à août 2003

Though best known for its (CRM - Customer Relationship), Salesforce has also expanded into the "social enterprise arena"through acquisitions. It is currently ranked the most innovative company in America by
Forbes magazine, as well as number 19 in Fortunemagazine's 100 Best Companies to For in 2013
•ALTEA - Training

volunteer
  • mars 2000 à juillet 2001

Briefing: Organizing files / Patients Registration / controller: medication, patient support
•Restaurant Fields

Manager à Own Business
  • Émirats Arabes Unis
  • février 1995 à février 2000
à IGT Technologies
  • Émirats Arabes Unis
  • janvier 2013 à

Briefing: Altéa is Amadeus’s airline passenger services system. Officially called the Amadeus Altéa Suite, it consists of a three-module solution that manages reservations, inventory, and departures for all involved in getting passengers on board. The three modules are:
Amadeus Altéa Reservation Amadeus
Altéa Inventory
Amadeus Altéa Departure Control System
With the increasing importance of alliances, ensuing you have access to one single PNR and shared real-time platform between travel agents and airlines, along with its fast and accurate SSR response times, makes it the Passenger Service System of choice for over 140+ airlines around the world. The system helps airline alliances, in particular to deliver on their promises of a connected experience.
Altea GDS Training - New Tools - Social Media Hub Amstelveen sponsored by KLM Royal Dutch Airlines

Trainee à Group Russi – Jundiaí - SP •Thecnical School – EEPSG Adib Miguel Haddad – Finished in 2000 •Kairo's
  • janvier 1998 à
Administrator à Al Tulou Business & Management Es
  • Émirats Arabes Unis
  • à

as tourist guide, customer support, trip advisor.
Currently working as Social Media Supervisor Portuguese language in behalf of KLM - Royal Dutch Airlines at Interglobe Technologies, located in Dubai. Responsible for monitoring Social Media platforms as Facebook, Twitter, Linkedin, Whatsapp, Wechat in real time and dealing with GDS system for airlines as Altea, Fidelio, Codeco and others. Responsible for reviewing answers and providing support to the Brazilian team and other teams.
Quality Evaluator for Portuguese language and designated as Global Hiring Position assustant, responsible for interviews, appointments, assessment tests and feedback, translating contracts from English language to Portuguese language.
Events manager for IGT.

Administration à Senac University
  • à

Briefing:

Éducation

Etudes secondaires ou équivalent, Design
  • septembre 1997

,

Specialties & Skills

ACCOUNTANCY
ADMINISTRATION
CONTRACT MANAGEMENT
CONTROL
CUSTOMER SERVICE
CUSTOMER SUPPORT
HUMAN RESOURCES
MANAGEMENT

Langues

Néerlandais
Expert
Anglais
Expert
Français
Expert
Portugais
Expert
Espagnol
Expert