Michele  دي باولا, Administrator

Michele دي باولا

Administrator

Al Tulou Business & Management Services Est. / Graceland Cargo and Logistic/ Al Waneo Company Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Design
الخبرات
28 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :28 years, 9 أشهر

Administrator في Al Tulou Business & Management Services Est. / Graceland Cargo and Logistic/ Al Waneo Company Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2011

Briefing: office administrator

Media Analyst في KLM Royal Dutch Airlines
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يناير 2013

Briefing: working as Social

Administrator
  • مارس 2009 إلى نوفمبر 2011

Briefing:

في Sabre Holdings
  • البحرين
  • يناير 2007 إلى يناير 2009

TAM Airlines Reservation Center)
Briefing: Sabre Global Distribution System- GDS, owned by

Call Center Supervisor
  • يناير 2007 إلى يناير 2009

Sabre user, Customer support - English and Portuguese, reservations and ticketing procedures, documentation

Administrative Assistant في British Center (franchise Jundiai)
  • يونيو 2004 إلى أبريل 2008
Import and Export في CBA -
  • سبتمبر 2001 إلى يناير 2004

Briefing: import / export of foodstuffs / quality control
•ARC - Chronic Kidney's Disease Association

Training &Development في Force - Training
  • الإمارات العربية المتحدة
  • يناير 2013 إلى أغسطس 2003

Though best known for its (CRM - Customer Relationship), Salesforce has also expanded into the "social enterprise arena"through acquisitions. It is currently ranked the most innovative company in America by
Forbes magazine, as well as number 19 in Fortunemagazine's 100 Best Companies to For in 2013
•ALTEA - Training

volunteer
  • مارس 2000 إلى يوليو 2001

Briefing: Organizing files / Patients Registration / controller: medication, patient support
•Restaurant Fields

Manager في Own Business
  • الإمارات العربية المتحدة
  • فبراير 1995 إلى فبراير 2000
في IGT Technologies
  • الإمارات العربية المتحدة
  • يناير 2013 إلى

Briefing: Altéa is Amadeus’s airline passenger services system. Officially called the Amadeus Altéa Suite, it consists of a three-module solution that manages reservations, inventory, and departures for all involved in getting passengers on board. The three modules are:
Amadeus Altéa Reservation Amadeus
Altéa Inventory
Amadeus Altéa Departure Control System
With the increasing importance of alliances, ensuing you have access to one single PNR and shared real-time platform between travel agents and airlines, along with its fast and accurate SSR response times, makes it the Passenger Service System of choice for over 140+ airlines around the world. The system helps airline alliances, in particular to deliver on their promises of a connected experience.
Altea GDS Training - New Tools - Social Media Hub Amstelveen sponsored by KLM Royal Dutch Airlines

Trainee في Group Russi – Jundiaí - SP •Thecnical School – EEPSG Adib Miguel Haddad – Finished in 2000 •Kairo's
  • يناير 1998 إلى
Administrator في Al Tulou Business & Management Es
  • الإمارات العربية المتحدة
  • إلى

as tourist guide, customer support, trip advisor.
Currently working as Social Media Supervisor Portuguese language in behalf of KLM - Royal Dutch Airlines at Interglobe Technologies, located in Dubai. Responsible for monitoring Social Media platforms as Facebook, Twitter, Linkedin, Whatsapp, Wechat in real time and dealing with GDS system for airlines as Altea, Fidelio, Codeco and others. Responsible for reviewing answers and providing support to the Brazilian team and other teams.
Quality Evaluator for Portuguese language and designated as Global Hiring Position assustant, responsible for interviews, appointments, assessment tests and feedback, translating contracts from English language to Portuguese language.
Events manager for IGT.

Administration في Senac University
  • إلى

Briefing:

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Design
  • سبتمبر 1997

,

Specialties & Skills

ACCOUNTANCY
ADMINISTRATION
CONTRACT MANAGEMENT
CONTROL
CUSTOMER SERVICE
CUSTOMER SUPPORT
HUMAN RESOURCES
MANAGEMENT

اللغات

الهولندية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس
البرتغالية
متمرّس
الاسبانية
متمرّس