Michelle Alagao

Store Manager at Franchise DU Telecom - Jumbo Force

• United Arab Emirates - Dubai
• My current job since July 2018

Shift in Charge at Franchise DU Telecom - Jumbo Force

• United Arab Emirates - Dubai
• March 2015 to June 2018

Retail Sales Executive at DU Telecom

• United Arab Emirates - Dubai
• January 2012 to February 2015

*Retail Sales Executive
Emirates Integrated Telecommunications Company (DU Telecom)
Dubai Media City P.O. Box 502666, Dubai U.A.E
December 2011 up to present
Company Profile: Telecommunications

Duties and Responsibilities: • As a front liner of DU Telecom, we are responsible for the activation of new sim cards both prepaid and postpaid connections.
• Provide network to mobile & fixed telephony consumers, broadband connectivity to individuals, homes and businesses.
• In retail customer service; we entertain queries, give product knowledge to the offers and promotions, accepts bill payments, cancellation, amendment of customers' details and information, raising trouble ticket with regards to complain and registration.
• At the end of the day we are always looking for a customers' satisfaction for a business growth and development.

Cashier / General at Emirates National Oil Company (ENOC) LLC

• United Arab Emirates
• July 2008 to December 2011

*Cashier / General
Emirates National Oil Company (ENOC) LLC.
P.O Box 5589, Dubai - U.A.E.
July 2008 - December 2011
Company Profile: Retail Merchandise (Convenience Store)

Duties and Responsibilities: • Responsible for handling the cash register.
• Money & credit card verifications.
• Issuing Salik Tags
• Accepting bill payments (American Express, RBS/ADCB, ABN AMRO, HSBC, MAF NAJM, DEWA, Eppco / Enoc Cash Plus & Select Plus)
• Taking out of stock items
• Receiving deliveries from different suppliers.
• Checking expiry dates of products.
• Merchandising
• Housekeeping
• Rendering good customer service.

Cashier / Full-Time Sales Associate at Philippine Seven Corporation

• January 2007 to January 2011

*Cashier / Full-Time Sales Associate
Philippine Seven Corporation / 7-11
110 G/F Nobel Plaza, Bldg., Valero St., Salcedo Village, Makati City
September 2004 - May 2005
Company Profile: Sales - Retail/General

Duties and Responsibilities: • Responsible for counter transactions.
• Receiving deliveries of merchandise and fast food stocks.
• Inventory of over-all sales account.
• Back up of gondolas and freezers.
• Display of merchandise.
• Sanitary maintenance of the store
• Rendering customer service.
*Certificate of Recognition as Best in Customer Service

Treasury Staff at J.P Rizal St. Brgy. Singkamas, Makati City

• March 2007 to June 2008

*Treasury Staff
Puregold Price Club Makati
35 J.P Rizal St. Brgy. Singkamas, Makati City
March 2007 - June 2008
Company Profile: Retail Merchandise / Hypermarket

Duties and Responsibilities: • Responsible for banking of daily cash sales
• Preparing the loose change/cash float of the cashiers
• Segregation and billing of credit card drafts
• Collecting payments of Charge Sales Invoice from the agents/clients
• Counter-checking the turn over sales of all the cashiers
• Sorting of coins
• Responsible for cash pick up; withdrawal of cash from a cashier that exceeds the maximum cash drawer limit.

Cashier at AMF Puyat Sports

• August 2006 to January 2007

*Cashier
AMF Puyat Sports, Superbowl
3rd Floor, Makati Cinema Square Pasong Tamo, Makati City
August 2006 - January 2007
Company Profile: Sports (Bowling and Billiards)

Duties and Responsibilities: • Responsible for cashiering using POS machines.
• Card and check verifications.
• Timekeeping; monitoring the time-in and out of the customers.
• Taking orders for the canteen.
• Doing the roll off if there's tournament.
• Balancing the total sales of the entire shift through financial statement.