Total Years of Experience: 15 Years, 8 Months
February 2017
To Present
CUSTOMER CARE SPECIALIST
at dulsco qatar wll
Location :
Qatar - Doha
• Welcomes customers by greeting them and offers assistance
• Direct customers by escorting them to racks and counters, suggesting items
• Advises customers by providing information’s on products
• Helps customers make selections by building customer confidence: offering suggestions and opinions
• Direct customers by escorting them to racks and counters, suggesting items
• Advises customers by providing information’s on products
• Helps customers make selections by building customer confidence: offering suggestions and opinions
December 2016
To January 2017
RECEPTIONIST
at AL OBAIDLY AND BOUAJILA RELATIONS DEAL WLL
Location :
Qatar - Doha
• Welcomes visitor’s by greeting them in person or on the telephone
• Forward calls to appropriate person’s
• Photocopy and collates documents
• Monitor, control office supplies
• Keep reception clean and neat/Other tasks assigned by the GM
• Forward calls to appropriate person’s
• Photocopy and collates documents
• Monitor, control office supplies
• Keep reception clean and neat/Other tasks assigned by the GM
February 2015
To March 2016
CUSTOMER SERVICE EXECUTIVE(INBOUND CALLS)
at SBT JAPAN LTD.
Location :
Philippines
As customer service we are responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. We are also responsible for call tracking for responses from administrative team so call returns are done in a timely fashion. Also include other things the performance of administrative tasks, handling of assessments and following up on the organizations clients.
April 2010
To September 2013
CUSTOMER CARE SPECIALIST (RETAIL TELCOM)
at DIGITEL MOBILE PHILS INC. RETAIL SALES GROUP
Location :
Philippines
As a Customer Care Specialist we respond to customers complaints, request and inquiries in a professional and timely manner. We provide the specific information regarding the services, products or materials offered by the company. We answers phones, provide technical troubleshooting, reports and analyze customers information's and needs, issue billing details and open and closed customers accounts. Also doing Sales/Marketing to meet branch target.
October 2007
To September 2009
HEAD CASHIER ( RETAIL BANK)
at Rural Bank of San Juan Inc
Location :
Philippines
Review cash accounts on a daily basis, Supervise debit, credit or cash transactions as well as other form of payments within the bank. Maintain an extensive report on daily, weekly and monthly transactions.
September 2003
To May 2005
ADMINISTRATIVE ASSISTANT (RETAIL BANK)
at Marikina Valley San Mateo Bank
Location :
Philippines
Assist in recording, reconciling and auditing accounting data, assist in the preparation of financial statements and bank reconciliation as needed and assist in filing duties. Maintains supplies inventory by checking the stock to determine the inventory level, anticipating the needed supplies, placing and expediting orders for supplies, verifying receipt of supplies. Calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
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