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SHANAWAZ DAVOOD BASHA, IT Senior Supervisor

SHANAWAZ DAVOOD BASHA

IT Senior Supervisor·Ramaco Trading and Contracting W.L.L.,

Qatar

Master's degree, Computer applications

Work experience

Total years of experience: 17 years, 7 months

IT Senior Supervisor

October 2019 - Present

Ramaco Trading and Contracting W.L.L.,

Doha, Qatar

October 2019 - Present

• Oversaw the installation and integration of new hardware and software.
• Managed Software and Power BI Report Development.
• Managed Database Administration.
• Managed Biometric Devices & Reports and other IT equipment’s.
• Asset and Inventory Management and Stock Control.
• Troubleshoot and repaired IT equipment’s.
• Respond and action help desk queries.
• Established relationships with colleagues in the organization and Lead Team.
Company industry:
Construction & Building
Job role:
Information Technology

Consultant

October 2018 - September 2019

Anantara Solutions Pvt Ltd.,

Chennai, India

October 2018 - September 2019

• Customized, Implemented and Managed Microsoft Dynamics AX ERP Application.
• Provided Microsoft AX ERP Technical Support to the users (Onsite and Remote users).
• Customized Microsoft AX 2012 R3 X++ Report’s.
• Upgradation from MS Dynamics AX 2012 R3 CU7 to MS Dynamics AX CU9.
• Integration of MS Dynamics AX 2012 R3 and Nice Label Designer Software.
• Established relationships with colleagues in the organization and support Team.
Company industry:
IT Services
Job role:
Information Technology

Programmer

January 2010 - July 2018

Yousef Ahmed Rashid Al-Dossary& Sons Co,

Dammam, Saudi Arabia

January 2010 - July 2018

Provided Technical Support to the users, monitored and maintained computer systems, and ensured network and systems security.
• Maintained Hardware and Software System’s.
• Provided Technical Support to the users (Onsite and Remote Users).
Company industry:
Automotive Dealership & Distributor
Job role:
Information Technology

Technical Support Engineer (OJT)

March 2009 - November 2009

HCL Infosystems Pvt Ltd.,

Tiruchirappalli, India

March 2009 - November 2009

• Installed, configured and maintained computer systems and software's, and provided Technical Support to users.
Company industry:
IT Services
Job role:
Information Technology

Software Test Engineer

April 2008 - September 2008

Guentert Software (India) Pvt. Ltd.,

Chennai, India

April 2008 - September 2008

• Executed manual tests, reviewed results of all tests and reported defects.
Company industry:
IT Services
Job role:
Information Technology

Education

Bharathidasan University

April 2008

April 2008

Master's degree, Computer applications

India

First Class

Skills

VB.NET

Expert

ASP.NET

Expert

Microsoft Dynamics

Expert

Crystal Reports

Expert

SQL Server

Expert

PROGRESS OPENEDGE (IDE)

Expert

TECHNICAL SUPPORT

Expert

INTEGRATION

Expert

COMPUTER SYSTEMS

Expert

NICE (UNIX UTILITY)

Expert

MICROSOFT DYNAMICS

Expert

MFG/PRO (ERP)

Expert

MICROSOFT DYNAMICS AX

Expert

INFORMATION SYSTEMS

Expert

POWER BI

Expert

VB.NET

Expert

ASP.NET

Expert

Microsoft Dynamics

Expert

Crystal Reports

Expert

SQL Server

Expert

Languages

Arabic

Expert

English

Expert

Tamil

Expert

Malayalam

Expert

Urdu

Expert

Hindi

Expert