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Michelle Cruz, QHSE - Safety Coordinator cum admin acting officer

Michelle Cruz

QHSE - Safety Coordinator cum admin acting officer·Emirates Flight Catering

United Arab Emirates

High school or equivalent, Human Resources Management

Work experience

Total years of experience: 7 years, 5 months

QHSE - Safety Coordinator cum admin acting officer

December 2017 - July 2020

Emirates Flight Catering

Dubai, United Arab Emirates

December 2017 - July 2020

QHSE - Safety coordinator cum admin acting safety officer

Key Responsibilities - Officer
• Conducts, recommends required safety measures & reports on internal audits to assess the effectiveness and compliance with safety legislation.
• Carry outs hazard identification and worksite walk around visits & inspections (eg. safety Inspection, BBSM observation, SQOR/Ramp inspection,
accommodation visit, firefighting equipment, first aid kit) and provides corrective action & follow up to ensure necessary changes are implemented.
• Prepares TBT materials, Safety articles, workplace risk assessments and safety management guidelines.
• Conducts incident investigation and suggest appropriate preventive measures to prevent recurrences.
• Attends departmental meeting as required

Key Responsibilities - Coordinator
• Monitors and supervises safety assistants about their tasks to ensure timely completion of deliverables.
• Assists the Workplace Safety Manager / Safety Specialist with safety projects & programs as required.
• Develop & coaches supervisors/safety champions and the workforce on their role of safety.
• Acts as ambassador of “We are Safety” to embodied culture change and to ensure policy and safety vision is delivered across the all offices.
• Provides support to departments in driving forward the implementation of the company safety policy and procedures in accordance to highest ethical guidance
and corporate policies. This includes working closely with the Safety management team to ensure that the safety management system (SMS) is implemented
to all offices in Dubai and across all business.
• Prepares, analyzes and develops OHS performance reports for the management to determine KPI attainment and trends.
• Coordinates maintenance, testing, emergency preparedness programme & business resilience plans across the business.

Key Responsibilities - Administrator
• System administrator SMS (Intelex) and liaise with IT/ 3rd party system provider for all arrangements and requirements.
• Organize meetings, travel arrangements and other safety related arrangements/activities as required.
• Attends meetings in related to companywide activities / events.
• Prepares presentation for Safety events, reports, correspondence, collateral materials, minutes/agenda as required.
• In charge of procurement & inventory management of office & safety supplies such us tools, equipment’s etc.
• Ensures that documents are disseminated on time, activities are updated & recorded such as employee’s trainings, PTW, red tag & hot work permit etc.
• Administration of office management arrangements, which includes managing and developing the department roster & all safety related schedules (risk
assessment, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency drills etc.)

Company industry:
Catering, Food Service, & Restaurant
Job role:
Safety

HR & Safety Coordinator cum admin

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Human Resource & Safety Office Coordinator (cum admin) | Aug 2016 - Dec 2017 Key Responsibilities
• Supports in recruitment & selection process, performance management procedure and maintain records of performance reviews and recruitment tracker within areas of responsibility.
• Conducts employee orientation, assist on-boarding process and prepares job descriptions, travel arrangements, petty cash, on-boarding materials etc.
• Ensures effective utilization of plans related to HR programs and Safety activities.
• Supports in planning and organizing companywide employee activities. •

• In charge of the office management & training administrator of the department.
• Develops the department roster & all safety related schedules (RAs, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency etc)
• Plans and coordinates meetings, agendas, interviews, trainings, surveys, department audits etc.
• Coordinates employee medical insurance, leaves, ticket encashment etc.
• In charge of monitoring and issuing red tag permit, hot work permit and permit to work activities.
• Serve as POC of department to provide guidance and intervention as needed to resolve issues of any HR/Safety related concern and discuss with the specialist
/ manager.
• In charge of general administrative duties and special projects as required

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR & Safety Coordinator cum admin

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Human Resource & Safety Office Coordinator (cum admin) | Aug 2016 - Dec 2017 Key Responsibilities
• Supports in recruitment & selection process, performance management procedure and maintain records of performance reviews and recruitment tracker within areas of responsibility.
• Conducts employee orientation, assist on-boarding process and prepares job descriptions, travel arrangements, petty cash, on-boarding materials etc.
• Ensures effective utilization of plans related to HR programs and Safety activities.
• Supports in planning and organizing companywide employee activities. •

• In charge of the office management & training administrator of the department.
• Develops the department roster & all safety related schedules (RAs, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency etc)
• Plans and coordinates meetings, agendas, interviews, trainings, surveys, department audits etc.
• Coordinates employee medical insurance, leaves, ticket encashment etc.
• In charge of monitoring and issuing red tag permit, hot work permit and permit to work activities.
• Serve as POC of department to provide guidance and intervention as needed to resolve issues of any HR/Safety related concern and discuss with the specialist
/ manager.
• In charge of general administrative duties and special projects as required

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Human Resource & Safety Office Coordinator (cum admin

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Human Resource & Safety Office Coordinator (cum admin) | Aug 2016 - Dec 2017
Key Responsibilities
• Supports in recruitment & selection process, performance management procedure and maintain records of performance reviews and recruitment tracker within areas of responsibility.
• Conducts employee orientation, assist on-boarding process and prepares job descriptions, travel arrangements, petty cash, on-boarding materials etc.
• Ensures effective utilization of plans related to HR programs and Safety activities.
• Supports in planning and organizing companywide employee activities.
• In charge of the office management & training administrator of the department.
• Develops the department roster & all safety related schedules (RAs, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency etc)
• Plans and coordinates meetings, agendas, interviews, trainings, surveys, department audits etc.
• Coordinates employee medical insurance, leaves, ticket encashment etc.
• In charge of monitoring and issuing red tag permit, hot work permit and permit to work activities.
• Serve as POC of department to provide guidance and intervention as needed to resolve issues of any HR/Safety related concern and discuss with the specialist
/ manager.
• In charge of general administrative duties and special projects as required

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Human Resource & Safety Office Coordinator (cum admin

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Human Resource & Safety Office Coordinator (cum admin) | Aug 2016 - Dec 2017
Key Responsibilities
• Supports in recruitment & selection process, performance management procedure and maintain records of performance reviews and recruitment tracker within areas of responsibility.
• Conducts employee orientation, assist on-boarding process and prepares job descriptions, travel arrangements, petty cash, on-boarding materials etc.
• Ensures effective utilization of plans related to HR programs and Safety activities.
• Supports in planning and organizing companywide employee activities.
• In charge of the office management & training administrator of the department.
• Develops the department roster & all safety related schedules (RAs, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency etc)
• Plans and coordinates meetings, agendas, interviews, trainings, surveys, department audits etc.
• Coordinates employee medical insurance, leaves, ticket encashment etc.
• In charge of monitoring and issuing red tag permit, hot work permit and permit to work activities.
• Serve as POC of department to provide guidance and intervention as needed to resolve issues of any HR/Safety related concern and discuss with the specialist
/ manager.
• In charge of general administrative duties and special projects as required

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Human Resource & Safety Office Coordinator (cum admin

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Human Resource & Safety Office Coordinator (cum admin) | Aug 2016 - Dec 2017
Key Responsibilities
• Supports in recruitment & selection process, performance management procedure and maintain records of performance reviews and recruitment tracker within areas of responsibility.
• Conducts employee orientation, assist on-boarding process and prepares job descriptions, travel arrangements, petty cash, on-boarding materials etc.
• Ensures effective utilization of plans related to HR programs and Safety activities.
• Supports in planning and organizing companywide employee activities.
• In charge of the office management & training administrator of the department.
• Develops the department roster & all safety related schedules (RAs, audit plans, inspections, TBT, seminars, trainings, campaigns, emergency etc)
• Plans and coordinates meetings, agendas, interviews, trainings, surveys, department audits etc.
• Coordinates employee medical insurance, leaves, ticket encashment etc.
• In charge of monitoring and issuing red tag permit, hot work permit and permit to work activities.
• Serve as POC of department to provide guidance and intervention as needed to resolve issues of any HR/Safety related concern and discuss with the specialist
/ manager.
• In charge of general administrative duties and special projects as required

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR Coordinator

August 2016 - December 2017

Emirates Flight Catering

Dubai, United Arab Emirates

August 2016 - December 2017

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Complex HR Executive - Talent acquisition / admin

February 2016 - May 2016

Le Royal Meridien Beach Resort & Spa /Grosvenor House

Dubai, United Arab Emirates

February 2016 - May 2016

Key Responsibilities
• Responsible for full recruitment process of candidates either from the local market or overseas with the use of different sourcing strategies (Philippines, Thailand, Nepal, India, Africa etc to Dubai)
• Responsible for supporting in various human resource functions (HR admin, Talent branding etc)
• Key person in visa processing and communicates with PRO’s & employees, tracks & monitor visa medical, HEPA B vaccination, OHC & EID of employees.
• Knowledgeable in processing of residence visa & emirates ID application.
• Prepares induction materials & coordinates the entire induction process to new hires.
• Maintains and updates recruitment & employee referral trackers.
• Enrolls new employees into the system, prepare file for new employees, update new joiner details and prepares other related documentation upon hiring.
• Organize and attends weekly meeting with hiring managers.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

HR Officer - generalist

June 2014 - January 2016

Magsaysay Maritime Corporation

Philippines

June 2014 - January 2016

• Responsible for the efficient delivery of all human resources services on recruitment, employee movements, salary changes, salary review, performance review, regularization, employee relations and employee training & development within the assigned organizational scope.
• In-charge of processing of recruitment from sourcing up to hiring of rank and file, officer, supervisory and management level positions.
• Creates and formulates job description and table of organization for all companies handled.
• Responsible for the 201 files and onboarding program of the newly hired employees.
• Facilitates the overall employee engagement activities of the company such as FAME, Family Day, Quarterly Birthday Celebration, Halloween Party, Christmas Party etc.
• Prepares appointment papers & contracts of newly hired and reports pertinent information to person-in-charge for proper embarkation of the new employee.
• Prepares certificate of employment, employee movement and employee changes within the Service Level Agreement.
• In charge in handling and implementing new training & development activities aspired by the company, creates training request agreement, training service agreement and promotion documents of an employee.
• Manages the performance appraisal monitoring, organizational development & improvement of the company.
• Handles and serve as HR representative during Labor Relation cases.
• Prepares memo and case analysis of an employee who is candidate for Disciplinary Action.
• Prepares reports and monitors all documentation on regularization, separation, HMO, Life Insurance and POEA
• Conducts orientations and exit interviews.
• Participates in preparing strategic and corporate planning for all companies handled.
• Responsible for making employee letter notices, DOLE notices and RKS for employees who will be terminated due to
Authorized causes (redundancy, retrenchment, installation of labor-saving devices, bankruptcy, disease)
• Serve as Liaison for DOLE reporting.
• Communicates with a third party law firm for the processing of AEP, 9G, and PWP requirements for expatriate employees of the company

Company industry:
Shipping
Job role:
Human Resources and Recruitment

HR Assistant

January 2013 - June 2014

Firefly Electric & Lighting Corporation

Philippines

January 2013 - June 2014

Recruitment
• Responsible for the overall recruitment workflow from requisitioning up to on-boarding.
• Established ties and coordinates with employment sources such as job fairs, recruitment firms and other sources.
• Attended job fairs.
• Responsible for updating recruitment reports such as (recruitment tracker, open demands, attrition report etc.)
• Initiated and implemented a “one day hiring program” to achieve the Service Level Agreement for office-based hiring.
• Spearheaded new recruiting strategies by recommending programs for internal and external job postings (e.g. new applicant exam, employee referral program, networking sites such as LinkedIn and Facebook etc.)
• Suggested with an idea of centralized candidate tracking file which is now being used by the rest of the team.
Training and Organization Development
• Conducts new employee orientation which covers history of the company, product orientation and HR orientation.
• Responsible for conceptualizing and facilitating ice breakers for the training.
• Assist the Training Manager in creating modules.
• Responsible for coordinating with the third party.
• Conducts Trainings such as Telephone Etiquette, Work Ethics, QMS & ISO 9001-2008, Workplace and Values to newly hired employees.
• In-charge for preparing key modules for training and seminars.
• Coordinates and notifies all concern parties with the schedule of training, venues and other related concerns.
• Responsible for the logistics of the programs such as preparing & disseminating all training materials such as handouts, evaluation forms, and attendance sheet to all participants.
Performance Management
• Process regulation, extension of contract and/or non-regularization requirements of new hires.
• Ensures that all employee movements within the organization are properly documented.
• In-charge for preparing and disseminating employees’ performance evaluation to all line managers to ensure that the KRA's were met.
Employee Relations
• Served as a bridge between the management and the employees by helping resolve work-related problems and queries.
• Facilitated some engagement activities such as typing test etc.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Education

De La Salle – College of Saint Benilde

October 2012

October 2012

High school or equivalent, Human Resources Management

Philippines

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

Skills

Event Management
Expert
Event Management
Expert
HR Management
Expert
HR Management
Expert
Training
Expert
Training
Expert
Recruitment
Expert
Recruitment
Expert
payroll
Beginner
payroll
Beginner
planning
Intermediate
planning
Intermediate
problem solving
Intermediate
problem solving
Intermediate
sourcing
Intermediate
sourcing
Intermediate
orientation
Expert
orientation
Expert
accounting
Intermediate
accounting
Intermediate
marketing
Intermediate
marketing
Intermediate
negotiation
Intermediate
negotiation
Intermediate
oracle hr
Intermediate
oracle hr
Intermediate
performance management
Intermediate
performance management
Intermediate
time management
Intermediate
time management
Intermediate
office administration
Expert
office administration
Expert
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
BUDGETING
Beginner
BUDGETING
Beginner
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
HIRING
Expert
HIRING
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MICROSOFT POWERPOINT
Beginner
MICROSOFT POWERPOINT
Beginner
ORGANIZATIONAL DEVELOPMENT
Expert
ORGANIZATIONAL DEVELOPMENT
Expert
RECRUITING
Expert
RECRUITING
Expert
SLA
Expert
SLA
Expert
materials
Beginner
materials
Beginner
minutes
Intermediate
minutes
Intermediate
logistics
Intermediate
logistics
Intermediate
mail
Expert
mail
Expert
purchasing
Intermediate
purchasing
Intermediate
outlook
Expert
outlook
Expert
office work
Intermediate
office work
Intermediate
typing
Expert
typing
Expert
office management
Intermediate
office management
Intermediate
quotations
Beginner
quotations
Beginner
Event Management
Expert
Event Management
Expert
HR Management
Expert
HR Management
Expert
Training
Expert
Training
Expert
Recruitment
Expert
Recruitment
Expert

Social profiles

Languages

English

Expert

Filipino

Native Speaker

Training and Certifications

Certifications
Emergency first aid
Level 2 food safety
Fire Safety Training
Nebosh Incident Investigation
IOSH by SHEILds

Hobbies and interests

Landscape photography

Won photography competition 2018 & 2019