Michelle De Chavez

-Provides excellent customer service by engaging with each and every customer
-Filing store documents
-Answering phone and email inquiries
-Managing cash register and making sure that all transactions are recorded

Maintained customer records by updating account information
•Resolved project or service problems by clarifying the customers complaints
•Assessed customers’ needs to achieve satisfaction
•Built sustainable relationships of trust through open and interactive communication
•Contributed to team effort by accomplishing related results as needed
•Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register
•Enters price changes by referring to price sheets and special sale bulletins
•Discounts purchases by redeeming coupons
•Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
•Balances cash drawer by counting cash at beginning and end of work shift
•Took the extra mile to engage customers

Sent out booking confirmation to clients
•Managed outgoing shipping logistics for cargo transportation carriers and shipping companies
•Utilized a computer system to network all allocate resources to efficiently distribute cargo
•Determined shipping costs, finds the most efficient shipping route and tracks the location of cargo
•Performed other duties of a similar nature or level