Clinic Receptionist
American British Surgical and Medical Centre
Total years of experience :3 years, 3 Months
• Greets and Welcomes all Patients and Guests in a friendly and personable manner.
• Answer incoming calls and deal with inquiries.
• Transfer calls as required, Schedule patient appointments, Report statistic as required.
• Call all Patients for the confirmation one hour before their schedule.
• Call and remind Doctors for the timings of their consultations and surgeries for the day.
• Make all the Patient Files ready and signed accordingly before and after consultation.
• Complete all clerical duties as assigned.
• Maintain stock of forms and office supplies.
• Ensure reception area is well maintained, neat and clean.
• Safeguard patient privacy and confidentiality.
• Assisted customers with fine jewelry selection
• Placed special orders with vendor
• Consulted with customers regarding payment options
• Completed minor repairs on Fine Jewelry.
• Offer complimentary gifts to the premium customers.
• Maintain merchandising standards and visual standards