Miklem Che Kanghowa, Sales Executive

Miklem Che Kanghowa

Sales Executive

GOELIA FASHION RETAIL FZCO

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Logistic and Supply Chain Management
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

Sales Executive at GOELIA FASHION RETAIL FZCO
  • United Arab Emirates
  • January 2014 to January 2016

Major Job Responsibilities

•Overall management of the store.
•Maintain good customer service and guest satisfaction to maintain the standards of the Brand and company as substandard behaviors are not acceptable.
•Take care of weekly stock ordering and inventory to make sure we always have stock to meet Customers’ needs especially fast moving products.
•Staff Rota and deployment in the store making sure the right people are in the right places.
•Handling the Daily cash record, banking and other cash related transactions in the store.
•Ensure that marketing and management information are communicated in the store.
•Setting the Monthly and weekly action plan plus individual target and follow up to meet the store target and store standards.
•Training and coaching of both new and old staff to maintain a high level of guest satisfaction at all times.
•Ensuring that both employee and guest satisfaction are at the highest at all time. The employee being a very important asset to the company.

CUSTOMER SERVICES at AL ALAWI INVESTMENTS
  • January 2012 to January 2014

JOB RESPONSIBILITIES:
•Welcome and great the customer whit a smiling face
•Work with customer with the most cheerful and pleasant disposition
•Give answer to customers questions or concerns related to the product(FAB)
•Motivate the customers to buy more and more as possible by using link selling, cross selling and up selling
•Process or help process payments made by the customer by cash or credit cart
•Report sales accurately
•Ensuring that merchandise displays, mark or tag price on merchandiser.
•Provides the highest level of customer service by demonstrating advanced product knowledge, excellent selling skills, builds quality customer relationship that results in increased sales of a specific outright brand or classification
•Conduct preparations of displays including arrangement of all items in a proper order.
•Ensuring that the area of responsibility has sufficient supplies to complete assigned duties.
•Dealing courteously with the customers as well as assisting their needs.

Education

Bachelor's degree, Logistic and Supply Chain Management
  • at PHOENIX INSTITUTE
  • January 2019

Logistic Officer are responsible for monitoring stock levels and overseeing the movement of incoming and outgoing goods. They are detail–focused and use computers to manage the inventory databases under their control. They usually work in a storage facility for transport and logistics organisations.

High school or equivalent, ECONOMIC
  • January 2011

Degree in

Specialties & Skills

Computer Skills
Teaching Skills
Maritime Security
Woodworking
BANKING
COACHING
CUSTOMER SERVICE
INVENTORY MANAGEMENT
MARKETING MANAGEMENT
ADVERTISING
COMMUNICATION SKILLS

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Freestyle Football, Travelling , swimming , cycling
    Customer service and communication skills. ... Commercial awareness. Working under pressure. Working in a busy team. Time management. Problem-solving and initiative. Attention to detail. Responsibility.