Head of Business development and training
Dafoos Fire Protection
Total years of experience :20 years, 4 Months
•Designed, supported and executed of Employee engagement programs and activities
•Created and delivered new employee induction and orientation program
•Designed communication guidelines for new employee/new managers
•Coordinated and Observed the delivered training as per management requirements-(critical thinking, business communication, time management, team work, self confidence and assertiveness, customer service etc.)
•Created a marketing plan and marketing analysis for the company.
•In person networking and building relationships
•Developed and maintained the existing net of consultants/contractors or any other relevant business contacts.
•I was solely responsible for the editorial and lexical content on all the tangible and intangible marketing and advertisement materials and all official correspondence and documentation of the company.
•Supported the sales team and resolved any possible problems.
•Organized exhibition's attendance in close coordination with the management, ensuring to have the best impact on the potential clients visiting the stand at the exhibitions, conferences, summits, etc.
•Created and delivered specific curriculum according to each student’s educational needs.
•Created motivational and student-oriented learning environment.
•Taught English, Business English, English for special purposes to various groups of students/ Working with
ZADCO, Al Hosn Gas, NYU, Hospitality industry, WRP
•Evaluated the students and the courses ensuring best quality. Prepared post training analysis, reports.
•Taught English Language, effective communication and soft skills to UAE nationals.
•Was responsible for UAE military program training.
•Assessed the program, learning outcomes and students. Prepared post training analysis, reports.
•Training Projects management, training needs analysis, organizational learning, strategic thinking, communication and relationship management, quality control on learning solutions and training deliverables.
•Taught English language to multilingual groups of different levels.
•Choose the appropriate curriculum, assessing and monitoring pupils’ progress.
•Helped with the integration and adaptation process
•Designed, developed and maintained the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)
•Explored the market's best practices in the recruitment and staffing and implement appropriate best practices in the organization
•Built a quality relationship with the internal customers and external recruitment agencies
•Monitored and constantly reduced the costs of the recruitment process
•Set the social media communication strategy for different job profiles and functions in the organization
•Conducted job interviews for the managerial job positions (or key jobs in the organization)
•Monitored the labor legislation and implements required changes to keep the process compliant
•Managed a team of employees in three locations.
•Coordinated logistics by land, air and ocean worldwide.
•Dealt with customers of various cultures and nationalities, and service providers ensuring successful deals.
•Prepared all necessary documentation and completing customs clearance on behalf of clients.
•Worked in a fast pace environment
•Strategically planned and managed logistics, warehouse, transportation and customer services.
•Directed, optimized and coordinated full customs clearance cycle
•Liaised and negotiated with suppliers, manufacturers, retailers and consumers.