كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

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في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

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تم إلغاء حظر المستخدم بنجاح
ميغيل Gastilo, Travel Consultant

ميغيل Gastilo

Travel Consultant·Jetex Flight Support

الإمارات العربية المتحدة

دبلوم, Food Service, Hotel & Restaurant Management

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 2 أشهر

Travel Consultant

سبتمبر 2023 - حتى الآن

Jetex Flight Support

دبي، الإمارات العربية المتحدة

سبتمبر 2023 - حتى الآن

The travel consultant is responsible for planning the crews accommodation and transportation. They also offer advice on best travel options by assessing each customer's unique needs, preferences, and budget to ensure travel goes as smoothly as possible. Travel consultants must have extensive knowledge of the travel industry and destinations worldwide.

Plans crew accommodation and transportation based on the requirements.

Works with customers to determine their travel needs.

Guides customers regarding destinations, cultures, customs, transportation, costs, and accommodations.

Organize and book travel arrangements end to end to include but not limited to booking and confirming air tickets, coordinating accommodation and transportation etc.

Prepare proposal and detailed itineraries for customers.

Handles travel issues, conflicts, complaints, cancelations, and refunds.

Coordinate payments to suppliers.

Meet sales targets and gross margins set for the department.

Maintain client information and financial records.

Ensure h/she is up to date with tourism trends by attending travel seminars.

Attend trainings and complete other self-development courses to continually update and upskill oneself with
relevant knowledge.

Other tasks assigned by the line manager. Compliance-related duties:

Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.

expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.

مجال الشركة:
خدمات دعم الطيران
الدور الوظيفي:
السياحة والضيافة

Administrative Manager

ديسمبر 2018 - يونيو 2023

WebBeds FZ LLC

دبي، الإمارات العربية المتحدة

ديسمبر 2018 - يونيو 2023

Develop and implement standardized procedures in reporting and filing that improved efficiency, resulting in a 20% reduction in processing times.

Initiate a digital transformation initiative, integrating cloud-based solutions that streamlined document management and increased remote work capabilities.

Collaborate with cross-functional teams globally to streamline workflows.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
إدارية

Sourcing Supervisor

سبتمبر 2016 - سبتمبر 2018

Lots Of Hotels by WebJet FZ LLC

دبي، الإمارات العربية المتحدة

سبتمبر 2016 - سبتمبر 2018

Collaborate with contracts manager & data entry team to allocate and facilitate resources effectively, achieving a 89%-100% loss prevention costs.

Implement performance metrics to assess team productivity and introduced regular training sessions for skill enhancement.

Manage daily administrative tasks, including contracts allocation, activation, and correspondence, for senior executives.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
مراقبة الجودة

Sourcing Executive

ديسمبر 2014 - سبتمبر 2016

Lots Of Hotels by WebJet FZ LLC

دبي، الإمارات العربية المتحدة

ديسمبر 2014 - سبتمبر 2016

Serves as a point of escalation for hotels, operations, sales inquiries, resolving issues promptly and enhancing client satisfaction.

Analyze contracts, promotions, booking issues and data to identify trends, providing insights to contracts managers and service improvement initiatives.

Establish and monitor key performance indicators, reports and providing data-driven insights to drive continuous improvement.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
إدارية

Contracts Specialist - Data Entry

أكتوبر 2013 - نوفمبر 2014

Silverwings Travel LLC - Betterbooking.com.

دبي، الإمارات العربية المتحدة

أكتوبر 2013 - نوفمبر 2014

Accurately input and maintain hotel contracts rates, including terms, conditions, and information into the company's back end system.

Collaborate with hoteliers and internal teams to ensure contract information is up-to-date and aligned with business requirements.

Communicate with cross-functional teams to resolve any data-related issues and discrepancies.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
إدارية

Customer Service Team Leader

أغسطس 2012 - سبتمبر 2013

Primesco Media FZ LLC - IMAX Meydan

دبي، الإمارات العربية المتحدة

أغسطس 2012 - سبتمبر 2013

Lead a team of customer service representatives in providing exceptional service to cinema guests, resulting in consistently high customer satisfaction scores.

Address customer concerns and conflicts with empathy, de-escalating situations to preserve positive guest experiences.

Collaborate with other departments to ensure seamless coordination of school events, public & private screenings, and promotions.

مجال الشركة:
الترفيه
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Reservations Executive

ديسمبر 2011 - أغسطس 2012

Grand Midwest Tower FZ LLC

دبي، الإمارات العربية المتحدة

ديسمبر 2011 - أغسطس 2012

Manage a high volume of reservations inquiries via phone, email, and online platforms, ensuring prompt and accurate responses.

Collaborate with guests to understand their needs, preferences, and special requests, tailoring reservations to provide personalized experiences.

Utilize reservation software to manage room availability, allocate room types, and optimize occupancy rates.ssisted customers with food selection, inquiries and order customization requests.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Customer Service Executive - Airlines Reservations

أكتوبر 2006 - سبتمبر 2011

Advanced Contacts Solutions

Makati City، الفلبين

أكتوبر 2006 - سبتمبر 2011

Provide exceptional customer service by assisting passengers with flight inquiries, reservations, and ticketing.

Utilize airline reservation systems to book and modify flights, process payments, and issue electronic tickets.

Handle a high volume of incoming calls and emails, maintaining a professional demeanor and ensuring accurate information delivery.

Resolve customer concerns and issues, including flight changes, cancellations, and itinerary adjustments, with a focus on customer satisfaction.

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Camarines Sur Polytechnic University

مارس 2004

مارس 2004

دبلوم، Food Service, Hotel & Restaurant Management

الفلبين

Diploma in Hospitality Management with practical training in hotel operations, customer service, and event coordination.

Skills

Time management skills
Expert
Time management skills
Expert
Sales Analytics
Expert
Sales Analytics
Expert
Entrepreneurial Skills
Expert
Entrepreneurial Skills
Expert
Social Entrepreneurship
Expert
Social Entrepreneurship
Expert
Customer Driven
Expert
Customer Driven
Expert
Social entreprenuership
Expert
Social entreprenuership
Expert
Communications
Expert
Communications
Expert
Adaptability
Expert
Adaptability
Expert
Team Player
Expert
Team Player
Expert
Marketing
Expert
Marketing
Expert
Analytics
Expert
Analytics
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Product Knowledge
Expert
Product Knowledge
Expert
Customer Focus
Expert
Customer Focus
Expert
Strategic sales marketing
Expert
Strategic sales marketing
Expert
Technical Support
Expert
Technical Support
Expert
Customer Facing
Expert
Customer Facing
Expert
Customer Driven
Expert
Customer Driven
Expert
Communicator
Expert
Communicator
Expert
Management
Expert
Management
Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

اللغات

الانجليزية

اللغة الأم

التاغلوج

اللغة الأم