محمد إسماعيل

Managing implementation of Accela platform programs. Managing teams on different types of projects ranging from small to large. Meeting with my team on a regular basis and with other project stakeholders to gather requirements and translate that into project plans. Putting together the project plan including goals, scope, scale, risk analysis, contingency plans, timelines and resource analysis. Engaging in all these projects on architectural and design levels that are putting together architecture and design documents for the systems to be implemented

Projects
The Development of AN Integrated Inspection Management System for Jordanian Inspectorates Program
The program covers the implementation of integrated inspection solution for eight ministries in Jordan, establish centralized registry for businesses in Jordan, data exchange with different ministries, comprehensive portal and online services, building data warehouse for different business intelligence reporting.

Licensing and inspection Management solution for Security Industry Regulatory Agency (SIRA), UAE
The project aims to regulate licensing activities for the facilities and security guards as well as maintain safety and protection within the emirate of Dubai to ensure proper security aspects and compliance with the security standards.

The key components of the project involve the implementation of licensing and inspection procedures for facilities professionals, the automation of training programs, the establishment of electronic services (e-Services), and integration with external entities.

Inspection Management System for Abu Dhabi Customs Administration (ADCA), UAE
The project aims to automate the planning, execution, tracking and reporting of inspection procedures, as well as the application of violations, seizures and corresponding rectifications.

e-Services Management Solution for Sharjah Prevention & Safety Authority (SPSA), UAE
The project objective to enhances the quality of life in the emirate through applying the highest internationally recognized standards of prevention and safety to ensure the protection and safety of individuals and properties.

The project involves automating prevention and safety procedures, establishing a secure and dependable connection linking all firefighting systems to a central monitoring station. This station operates continuously, actively monitoring for any emergencies and enabling swift identification and response to ensure immediate action in critical situations. The goal is to enhance overall safety measures and create a seamless and efficient system for emergency management and response.

Smart City Management Solution for Sharjah Healthcare City (SHCC), UAE
Sharjah Health Authority aims to manage Sharjah Healthcare Authority to enhance the health community in the emirate of Sharjah by providing comprehensive, innovative, and fair healthcare services as per international standards, and performing its role as a regulator and supervisor of the healthcare sector through a modern and integrated health legislative system.

The project involves the automation of diverse processes, including establishment licensing, building permits, and licensing for healthcare facilities and professionals. Additionally, it features the integration with external entities, fostering collaboration and information sharing.

Leading management and execution of cross-functional programs throughout the product/solution lifecycle within company.
Leading cross-functional core teams to develop and introduce products and solutions to customers with the right features, customer experience, quality, schedule, cost, service capability and sales volumes/financials.
Directing projects and portfolios in the company.

• Program Design and Development
• Program Implementation and Delivery
• Program Evaluation
• Budget Management
• Manage and Develop RFPs

Projects
Establishment of the Initiatives Management Office (IMO) - Ministry of Hajj
Establishment and operationalization of the (IMO) aimed at implementing the initiatives and projects undertaken by the MoHajj through effective planning, executing, monitoring, controlling, reporting and steering while ensuring that maximum benefits are realized by the stakeholders.

EPMO Operation - Ministry of Health
Operate EPMO in MoH, managing the ministry initiatives and projects, including :
• National Health Accounts
• Pricing and Funding (DRG)
• Knowledge Management implementation
• eTraining Platform setup and content development
• Establish IA function, risk assessment, and IA plan development
• Review contracting process with suppliers

Projects
• Public health and environment services - execution
• Economic Licensing services - Planning
• Fleet Management - initiation
• CRM implementation - initiation

Managing teams on different types of projects ranging from small to large. Meeting with my team on a regular basis and with other project stakeholders to gather requirements and translate that into project plans. Putting together the project plan including goals, scope, scale, risk analysis, contingency plans, timelines and resource analysis. Maintain financial controls and systems for recording, monitoring, forecasting and budgeting of the projects. Facilitating dependency management across the projects and programs. Ensure alignment to strategy.

Engaging in all these projects on architectural and design levels that are putting together architecture and design documents for the systems to be implemented.


Projects
Consolidated Case Management System Implementation
General Headquarters, Ministry of Defense, Abu Dhabi, UAE

This project is a restructuring effort to have more efficient, open and modern judiciary for the armed forces of the Emirates. GHQ is implementing Siebel as a CRM solution to handle and automate its current judicial system. The goal is to provide world- class service to judiciary users while creating a productive, merit-based and rewarding work environment for all Department staff. Not to mention it helps them collect, manage, dispose and analyze large volumes of reported information to more efficiently conduct and conclude large, complex, and/or politically sensitive investigations.

Managing teams on different types of projects ranging from small to large. Meeting with my team on a regular basis and with other project stakeholders to gather requirements and translate that into project plans. Putting together the project plan including goals, scope, scale, risk analysis, contingency plans, timelines and resource analysis. Engaging in all these projects on architectural and design levels that are putting together architecture and design documents for the systems to be implemented.

The following is a non-exhaustive list of the activities I do on this job:
• Identify a project’s long-term objectives and short-term goals.
• Identify stakeholders and escalation procedures.
• Lead the project team through each phase of the project
• Develop the WBS and schedule along with resources assignment.
• Estimate and create the project budget.
• Identify and manage all issues and risks on the project and prepare contingency plans.
• Create and maintain the project plan, and manage all changes to the project.
• Ensure that all the project tasks and deliverable remain on track and within cost.
• Identify relevant quality standard and monitor and evaluate project performance accordingly.
• Identify organization politics and work well within those politics.
• Communicate and maintain project progress on meetings and status reports.
• Manage Vendors.

Projects
Customs Declaration Processing (CDM) project:
eCustoms Tariff Services Project:
eCustoms Origin Services Project:
eCustoms Valuation Services Project:

Projects deliverable:
• Project Management Plans
• Business Requirements Specification.
• System Requirements Specification.
• Siebel Gap fit Analysis.
• Product build.
• Testing plans (SIT, UAT, and Performance).
• HR related artifacts ( plans, Org. structure, job description, manpower plans)
• Change management artifacts.
• Manuals (Operational, technical and user manuals).
• Training and implementation plans.

Project Manager

Projects
• Dubai Civil Defence e-services Project: This project purpose is to automate the manual services, it is using ORACLE database, J2EE technology, ORACLE - Bea application server.

• Dubai Civil Defence DMS and correspondence management system Project: This project purpose is to automate the manual document management and correspondence process, it is using third part DMS (Omnidocs).

• Libya NID and e-Passport enrollment and Issuance Infrastructure Project: The purpose of project is to automate and manage printing of Libya national ID and e-passport.

Managing teams on different types of projects ranging from small to large. Meeting with my team on a regular basis and with other project stakeholders to gather requirements and translate that into project plans. Putting together the project plan including goals, scope, scale, risk analysis, contingency plans, timelines and resource analysis. Engaging in all these projects on architectural and design levels that are putting together architecture and design documents for the systems to be implemented.

I worked also with sale, pre sales which include studying the requirements, preparing proposals, proof of concepts, costing sheets, site visits…

Key Projects
• Department of Tourism and Commerce Marketing DTCM: This project is one of Dubai e-Government project for Dubai Department of Tourism and Commerce Marketing www.dubaitourism.ae, web based full automation and document management system, its Microsoft based technology and LiveLink Knowledge Information System from Open Text Co. www.opentext.com, the project contains modules such as: eFiling, eComplaints, eOsic (One Stop Information Center) and eCalssification ( tourism establishments licensing and classification)

• Organization and Management Dept (OMD): E-Government project. This is a web based project that integrates multiple third party systems (Livelink TM, RightFax TM) through their API’s, Using MS Visual Studio .NET, MS SQL Server 2000 and MS Exchange 2000; to automate the department’s processes workflow. UI was web based so that the look and feel could reflect OMD’s theme.

• Dolphin Energy Ltd: Implementing a complete EDMS Solution based on Livelink & its Modules. Implemented a DMS workflow as well to suite the needs of the customer as well. UI was kept web based and was customized according to the client needs.

I worked as Technical Team Leader and Database Architect, includes:
• Oracle9i wireless Edition investigation
• Palm Devices Web clipping and programming.
• One J2EE Project: An Internal project created for the purpose of learning and gaining experience in Java Enterprise Edition different technologies like: Servlets, JSP, JNDI, RMI, JDBC, and Enterprise Java Beans (EJB). Designing using OO, UML and Rational Rose.

Applications Designer/Developer
• Analysis, design and development of modules in Human Resources System.
• Analysis, design and development of Cost Control Project.
• Designing workflow diagrams, implementing Forms, and integrating Workflow system with other systems.

• Analysis, designing, developing and implementing Passport Recording Project for General Inspection Department.
• Analysis, design, development of imaging program (ImageLinks).
• Analysis, design and Development of insurance System (Aman).