millicent busena, Receptionist/customer care and guest relations officer.

millicent busena

Receptionist/customer care and guest relations officer.

kivi milimani hotel

البلد
كينيا
التعليم
دبلوم, Front office operations
الخبرات
3 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 1 أشهر

Receptionist/customer care and guest relations officer. في kivi milimani hotel
  • كينيا
  • يناير 2013 إلى يناير 2016

Marketing the hotel
Receiving calls and providing necessary assistance to guests.
Check in and check out guest.
Attending to guest complains.
Providing information to guests about services available.
Customer care.
Receive incoming and outgoing calls.

الخلفية التعليمية

دبلوم, Front office operations
  • في kenya utalii college
  • سبتمبر 2010

Front office operations certificate.

Specialties & Skills

Cashiering
Cross Selling
Guest Satisfaction
Receptionist
Customer Service
posses excellent customer care skills exceeding all my customer expectations

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Front office operations (الشهادة)
تاريخ الدورة:
September 2010
صالحة لغاية:
January 9999

الهوايات

  • socializing
    Met different kinds of people