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millicent busena, Receptionist/customer care and guest relations officer.

millicent busena

Receptionist/customer care and guest relations officer.

kivi milimani hotel

Lieu
Kenya
Éducation
Diplôme, Front office operations
Expérience
3 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 1 Mois

Receptionist/customer care and guest relations officer. à kivi milimani hotel
  • Kenya
  • janvier 2013 à janvier 2016

Marketing the hotel
Receiving calls and providing necessary assistance to guests.
Check in and check out guest.
Attending to guest complains.
Providing information to guests about services available.
Customer care.
Receive incoming and outgoing calls.

Éducation

Diplôme, Front office operations
  • à kenya utalii college
  • septembre 2010

Front office operations certificate.

Specialties & Skills

Cashiering
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Cross Selling
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Guest Satisfaction
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Receptionist
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Customer Service
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posses excellent customer care skills exceeding all my customer expectations
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Langues

Anglais
Expert

Formation et Diplômes

Front office operations (Certificat)
Date de la formation:
September 2010
Valide jusqu'à:
January 9999

Loisirs

  • socializing
    Met different kinds of people