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Milton Pereira, Facilities Supervisor

Milton Pereira

Facilities Supervisor·Al Fardan Real Estate,

الإمارات العربية المتحدة

بكالوريوس, Graduation in Commerce

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 8 أشهر

Facilities Supervisor

مايو 2022 - يونيو 2024

Al Fardan Real Estate,

دبي، الإمارات العربية المتحدة

مايو 2022 - يونيو 2024

from various the service used
• Process invoices, coordinate with different departments
in the Group.
• Administrative support to Assets/Property Management, and any other supports
as required by the line manager based on the capacity.
مجال الشركة:
العقارات
الدور الوظيفي:
إدارية

Operations Supervisor

ديسمبر 2018 - يناير 2022

Al Habtoor Real Estate,

دبي، الإمارات العربية المتحدة

ديسمبر 2018 - يناير 2022

• Facilitated seamless handovers of apartments by ensuring thorough snagging
and completion of maintenance and cleaning tasks, while managing tenant
inquiries and requests to enhance satisfaction.
• Collaborated with administration to streamline documentation for tenant
to a secure and responsive living environment.
مجال الشركة:
العقارات

Facility Co-Ordinator

يناير 2014 - أكتوبر 2018

Al Shirawi Facilities Management

دبي، الإمارات العربية المتحدة

يناير 2014 - أكتوبر 2018

• Guide maintenance staff in cleaning and upholding quality standards within
assigned areas.
• Responsible for drafting, reviewing, and documenting necessary contracts and
presentations for site work.
• Timely preparation and submission of safety and maintenance reports to keep
management informed.
• Manage inventory and order equipment and supplies to maintain operational
efficiency.
• Foster efficiency, morale, and teamwork through effective interaction and
collaboration with staff members.
مجال الشركة:
إدارة الممتلكات والمرافق

Sales & Boarding Representative

أغسطس 2012 - نوفمبر 2013

Seven Seas Ship Chandler

دبي، الإمارات العربية المتحدة

أغسطس 2012 - نوفمبر 2013

• Conducted on-site visits to vessels at all U.A.E. ports, establishing relationships
with key personnel including Captains and Chief Engineers, while effectively
promoting our service offerings and demonstrating unrivaled competency in
meeting their needs.
• Proactively received inquiries from vessels, delivering competitive offers and
مجال الشركة:
الشحن

Customer Service Executive

يناير 2011 - يناير 2012

Convergys

مومباي، الهند

يناير 2011 - يناير 2012

Greet Customers in a courteous, friendly and professional manner using agreed upon procedures.
• To listen to the consumer query with patience and not to assume the problem yourself.
• Handle customer feedback, and if required, follow up with senior management with regards to any requests that require immediate action.
• To maintain proper records of all the transactions/ sales/ complaints/ orders/ cancellations that have taken place, and to ensure a proper follow-up as and when required.
• To provide timely solutions of the customer queries and ensure that the problem does not occur again.
• To direct the customer to the right person in-charge (Supervisor or Manager), if handling the query is beyond your authority, so that the solution is attained immediately.
• To keep the organizational data and consumer information confidential.
مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء

Customer Service Executive

يناير 2006 - يناير 2007

Disha Education Consultancy

مومباي، الهند

يناير 2006 - يناير 2007

Handle Inbound &amp, Outbound calls.
• Handle Inward & Outward Couriers, thus liaising internally with Admin and Finance.
• Assist student with their queries related to courses, syllabus, textbooks and other educational services.
• Maintain confidentiality of students and office operation information.
• Prepare monthly electronic newsletters for students regarding new courses.
• Run weekly and monthly reports as and when required by the Management.
• Supervise registration of new and current student database
مجال الشركة:
مراكز التدريب والتعليم

Support Executive

يناير 2005 - يناير 2006

Universal Computer

مومباي، الهند

يناير 2005 - يناير 2006

• Maintenance of computer hardware that comprises a computer network including deploying, configuring, maintaining and monitoring active network equipment.
• Responsible for the security of the network and for assigning IP Addresses to the devices connected to the network.
• Maintain and record reports and update timely reports.
• Handle all feedback including compliments and complaints.
• Installing operating systems including Windows XP, Vista and many more.
• Monitoring the performance of the network, checking for security breaches, poor data management practices and more.
• Testing and evaluating new technology.
• Providing support, including procedural documentation and relevant reports.
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults
مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

Madurai Kamraj University

يوليو 2010

يوليو 2010

بكالوريوس، Graduation in Commerce

الهند

IT Source

سبتمبر 2007

سبتمبر 2007

دبلوم عالي، Diploma in Hardware Networking Engineering

الهند

Mumbai University

أبريل 2005

أبريل 2005

الثانوية العامة أو ما يعادلها، Higher Secondary Certicate

الهند

Skills

Oracle
Expert
Oracle
Expert
Lotus Notes
Expert
Lotus Notes
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Customer Service
Expert
Customer Service
Expert
Maintaining Business Relationships
Expert
Maintaining Business Relationships
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
CLEANLINESS
Expert
CLEANLINESS
Expert
EMAIL & CORRESPONDENCE DOCUMENTATION
Expert
EMAIL & CORRESPONDENCE DOCUMENTATION
Expert
REPORTING
Intermediate
REPORTING
Intermediate
FOLLOWUP
Expert
FOLLOWUP
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
FACILITY OPERATIONS
Expert
FACILITY OPERATIONS
Expert
SITE ANALYSIS
Expert
SITE ANALYSIS
Expert
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ATTENTION TO DETAIL
Intermediate
ATTENTION TO DETAIL
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
PROCUREMENT
Expert
PROCUREMENT
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
NOGOTIATION/ PO/ WORK ORDER
Expert
NOGOTIATION/ PO/ WORK ORDER
Expert
HSE(HEALTH AND SAFTEY)
Expert
HSE(HEALTH AND SAFTEY)
Expert
PROBLEM SOLVING / INNOVATIVE
Expert
PROBLEM SOLVING / INNOVATIVE
Expert
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
FRONT DESK / CONCIERGE
Expert
FRONT DESK / CONCIERGE
Expert
VENDOR / SUPPLIER MANAGEMENT
Expert
VENDOR / SUPPLIER MANAGEMENT
Expert
SNAGGING / VIEWING / KEY HANDOVER
Expert
SNAGGING / VIEWING / KEY HANDOVER
Expert
PURCHASE ORDER, BOQ, INVOICE
Expert
PURCHASE ORDER, BOQ, INVOICE
Expert
PETTY CASH, PAYMENT HANDLING
Expert
PETTY CASH, PAYMENT HANDLING
Expert
DOCUMENTATION,GENERATING REPORT,FILING
Expert
DOCUMENTATION,GENERATING REPORT,FILING
Expert
Oracle
Expert
Oracle
Expert
Lotus Notes
Expert
Lotus Notes
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Customer Service
Expert
Customer Service
Expert
Maintaining Business Relationships
Expert
Maintaining Business Relationships
Expert

اللغات

الانجليزية

متمرّس

الهندية

متمرّس

المراتي

متوسط

التدريب و الشهادات

الشهادات
Hardware And nerworking
Aug 2008
-
التدريب
-
-

الهوايات والاهتمامات

Football

have won Many trophies for football matches in inter college footbal matches.

Reading Books, listening music