Mariem Latifi

Experienced in handling staff (teamwork), making reports, scheduling, competitors analysis.
•Prepare sales and customer relations reports by analysing and categorizing sales information; identifying and investigating customer complaints and service suggestions
•Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
•Prepares reports by collecting, analysing and summarizing information.
•Maintains quality service by establishing and enforcing organization standard.

Experienced in handling the club daily operational.
•Duties & responsibilities, also includes email response, making daily, weekly, monthly reports and guest production analysis.
•Completed Curves Cleveland Clinic Certification (Embracing Life, Exercise and the Curves Circuit, and Nutrition and Curves Complete) October 2012
•Attended and Completed Curves International Club Camp June2012.
•Maintaining gym equipment and ensuring it is safe to use Responsible for initial contact with new members and promoting membership sale.

Welcome customers as they enter and thank them as they leave.
•Assist customers in locating what they’re looking for.
•Provide excellent after-sales service needed.
•Answered customers’ queries and concerns.
•Prepared sales contracts and accepted payment through cash, cheque and credit card.
•Assisted in display of merchandise.

Sell products. A beauty consultant is expected to sell the products they represent. They will often be set targets and earn commission on reaching and exceeding those targets
•Give Makeovers. Consultants can give free makeovers to customers to demonstrate different products, especially those that will best suit their customer's needs. The demonstration of products is an essential part of the sales process allowing customers to try before they buy
•Give Advice. A beauty consultant will be expected to give advice to customers relating to their product range; best skincare products for their skin type, skincare regime, cosmetics to suit their skin colour etc.