Aung Khant

Currently progressing through the Training Assistant Manager programme across four departments,
developing the leadership and operational skills required for a full Assistant Manager role.

Actively support the training and development of team members, assisting in delivering onboarding and
service standards across departments.

Assist senior management with daily operations, team supervision, and performance monitoring, building
hands-on experience across multiple departments.

Support the handling of escalated customer complaints and service issues, developing competence in conflict
resolution at a supervisory level.

Delivered personalized, customer-first service to help clients choose the right mobile devices and accessories,
ensuring every customer left feeling confident in their decision.

Handled customer inquiries and after-sales concerns promptly and professionally, maintaining a strong
reputation for reliability and follow-through.

Cultivated a loyal customer base through attentive listening, patience, and consistent quality of service —
resulting in a high rate of repeat visits and referrals.

Collaborated closely with team members to maintain a positive, organized, and welcoming store environment.

Received multiple internal recognition awards for outstanding customer service and positive team
contributions.