Business development Manager .
NEXtCARE Insurance Company- Allianz- TPA
Total des années d'expérience :16 years, 10 Mois
• Responsibility for managing both the revenue and cost elements of a company's income statement.
• Manage operations, develop business and increase profitability for a company.
• Responsibility for overseeing all administrative functions and leading and directing employees.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Ensure close, professional and efficient relations with the Company customers and that the Organization is represented with them at all times
• Understand the customer’s needs and improve their satisfaction, and get their comments on the services provided by the Org.
• Address complaints/issues posted by clients on the company’s website
• Assist other departments on specific tasks
• Assist providers in solving their problems: Handle Problems related to providers, and channel them to concerned departments when needed. Follow up until they are resolved
• Follow up on all complaints and queries related to the Insurance Companies, in cooperation with the Insurance Relations Department.
• Participate in other projects and promote the company business.
Controlled all the New Auto loan Applications that meets the Bank Policy (Check Unit).
• Updated my Reports with any new status (Management information System "MIS" ).
• Followed Up the cases till its final status (Approved or Rejected ).
• Checked all the new insurance policies that meets the Bank Policy (Check Unit).
• Followed up the Booking cases till received the Dealers Checks.
• Closed my day by updating the shared file before printing the Final Daily Reports.
• Shared in every meeting to improve the Auto loan Process
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Bachelor of Commerce and Business Administration