Mina Emad, Head of Business Development -  SaaS

Mina Emad

Head of Business Development - SaaS

Property finder Group

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, faculty of Art french section
Expérience
13 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 3 Mois

Head of Business Development - SaaS à Property finder Group
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2017

Manage Account managers team.

Manage Quality Control Team.

Leading and training new members of the account team.

Develop plan to increase renewal rate.

Following up new business opportunities and setting up meetings with the Team .

Managing and retaining relationships with The Mega clients.

Communicating new product developments to prospective clients.

Identifying and mapping business strengths and customer needs.

Assist with challenging client Complaint or issue escalations as needed.

Hit the sales target by generating up-sale and renewal using existing customer networks.

Develop CEO breakfast on monthly basis
Monthly Report : New Business - Renewal - client feedback - Revenue - Listings Number of active clients

Senior Account Manager à PropertyFinder Group
  • Egypte - Le Caire
  • janvier 2016 à décembre 2016

Manage a portfolio with high value accounts.
Build and promote strong long-lasting customer relationships by partnering with them and understanding their needs.

Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.

Prepare reports on account status.
Liaise between the customer and internal teams.
Hit The renewal Target.

Be the primary point of contact and build long-term relationships with customers.

Senior Account Manager à Digitree
  • Egypte - Le Caire
  • février 2015 à janvier 2016

Daily communication with the client via emails, phone conversation and meetings.

Manage the creative, development, production, digital and media teams on a day-to-day basis.

Implement, coordinate and monitor workflow.

Work on pitches for new businesses .

Follow-up on deadline and delivery of clients requests.

Digital Account Manager à The Planet
  • Egypte - Le Caire
  • janvier 2013 à décembre 2014

Daily communication with the client via emails, phone conversation and meetings.

Manage the creative, development, production, digital and media teams on a day-to-day basis.

Implement, coordinate and monitor workflow.

Work on pitches for new businesses .

Follow-up on deadline and delivery of clients requests.

Account Manager à HP (Hewlett Packard )
  • Egypte - Le Caire
  • novembre 2010 à octobre 2012

Pitch for new clients and attend client meetings.

Manage day-to-day the clients and their requests.

Work on pitches for new businesses .

Follow-up on deadline and delivery of clients requests.

Éducation

Baccalauréat, faculty of Art french section
  • à Ain Shams University
  • juin 2009
Etudes secondaires ou équivalent, sanwaya amma
  • à College De la salle
  • juillet 2005

Specialties & Skills

Customer Experience
Business Development
Digital Marketing
Account Management
account manager
PRESENTATION SKILLS
negotiation
Team Management
Digital Marketing
customer experience
management
Real Estate
salesforce
Business Development
customer care

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Moyen

Adhésions

Zamalik Club
  • personal
  • January 1995

Formation et Diplômes

TOT (tarring of trainer) from Melti (Formation)
Institut de formation:
Melti
Date de la formation:
November 2013
Marketing Sales Diploma - AUC (Certificat)
Date de la formation:
January 2016
Professional Public Relations (PPR) (Certificat)
Date de la formation:
April 2015
Valide jusqu'à:
January 9999

Loisirs

  • Travel
  • fashion
  • sports
  • advertising
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